Urgent Search IT Administration Support Specialist

2 weeks ago


Hyderabad, Telangana, India BioGenex Full time
We're hiring Join BioGenex in Hyderabad as an IT Administration Support Specialist.

Are you an experienced IT professional with a passion for providing top-tier technical support? BioGenex is looking for a dedicated IT Administration Support Specialist to join our team on-site in Hyderabad, India.

In this crucial role, you will be the primary point of contact for all on-site IT matters, supporting ~100 users and managing our local infrastructure. If you excel in a hands-on, fast-paced environment, we want to hear from you

Key Responsibilities:

- Provide timely L1/L2 technical support for hardware (Dell, Lenovo, HP), software, and M365/Outlook issues.
- Manage and maintain local infrastructure, including physical/virtual servers, Cisco switches, routers, and Sophos firewalls.
- Administer on-premises Active Directory and assist with network security operations.
- Oversee IT asset management, from inventory tracking to deployment.
- Enforce endpoint security policies using Bitdefender and collaborate on security audits (VAPT).
- Liaise with vendors and maintain SOPs for all local IT processes.

What You Bring:

- 5+ years of proven experience in an IT support, helpdesk, or system administrator role.
- In-depth knowledge of Windows OS, Microsoft 365, Active Directory, and ITSM ticketing systems.
- Hands-on experience with Cisco switches, Sophos firewalls, and Azure VM environments.
- Excellent problem-solving abilities and a customer-centric mindset.
- Bachelor's degree in IT, Computer Science, or a related field is preferred.
- Certifications like CompTIA A+/Network+, MCSE, or CCNA are a plus

If you are ready to take on this challenge and grow with a leading company, apply today

#ITJobs #Hiring #HyderabadJobs #ITSupport #SystemAdministrator #BioGenex #TechCareers #NetworkAdmin #On

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