Customer Experience Specialist

1 week ago


Jaipur, India Swastha Full time

Want to shape the future of elder care in India? Join Swastha

About Us

Swastha is a healthcare startup redefining elderly care with compassion and innovation. Founded by professionals with 60+ years of combined corporate experience, we are committed to improving the lives of elders and their families through reliable care and support. Visit us at www.swastha.co

Role: Customer Experience Specialist – Jaipur

This is a hybrid role (on-site + remote) requiring a 5.5-day work week (Mon–Fri full day, Sat half day). We’re looking for a self-starter with a customer-first approach to manage client interactions, onboarding, feedback, and coordination with caregivers. Flexibility, empathy, and ownership are key.

What You’ll Get

✨ Autonomy & freedom to test new strategies

✨ Learning opportunities with industry experts

✨ Exposure to multiple roles in a fast-growing startup

Qualifications

- 2-3 years of experience in Customer Service/Support
- Excellent communication & problem-solving skills
- Flexible, proactive, startup mindset
- Bachelor’s degree preferred (healthcare/elderly care is a plus)



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