Customer Experience Officer

2 weeks ago

Jaipur, India Swastha Full time

Join Us in Redefining Elderly Care with Compassion & Innovation

Company Description

Swastha is a healthcare startup on a mission to transform elderly care with compassion, innovation, and trust. Founded by professionals with
60+ years of combined corporate experience
, we enrich the lives of seniors and their families through personalized support, healthcare services, and meaningful companionship. Our vision is simple yet powerful—ensuring dignity, well-being, and happiness for every elder we serve. Visit us at

Role Description

We are hiring a Customer Experience Officer
(Full-time, on-site in Jaipur) who is passionate about delivering exceptional experiences for families and elders. If you thrive in a startup environment and care deeply about service, this role is for you

You'll act as the bridge between families and caregivers—onboarding customers, resolving concerns, enhancing service delivery, and collaborating with operations to improve processes. The role also requires meeting caregivers and customers at elders' homes when needed to ensure quality service and trust. Female candidates preferred. Based in Jaipur with occasional travel to Gurgaon.

Key Qualifications

3–5 years of experience in Customer Support/Customer Service

Strong interpersonal and problem-solving skills

Excellent communication and empathy-driven service orientation

Must reside in Jaipur (hybrid option available)

Bachelor's degree required; healthcare experience a plus

  • Customer Experience Officer

    2 weeks ago

    Jaipur, Rajasthan, India Swastha Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Join Us in Redefining Elderly Care with Compassion & InnovationCompany DescriptionSwastha is a healthcare startup on a mission to transform elderly care with compassion, innovation, and trust. Founded by professionals with60+ years of combined corporate experience, we enrich the lives of seniors and their families through personalized support, healthcare...

  • Customer Experience Officer

    2 weeks ago

    Jaipur, India Goldenhive Care Solutions Full time

    Engage with potential customers and convert inquiries into bookings. Onboard new customers Collect feedback, resolve concerns promptly, ensure service excellence. Ensure timely payments from customer Act as a dedicated POC for customer's family

  • Customer Experience Specialist

    1 week ago

    Jaipur, India Swastha Full time

    Want to shape the future of elder care in India? Join Swastha! About Us Swastha is a healthcare startup redefining elderly care with compassion and innovation. Founded by professionals with 60+ years of combined corporate experience, we are committed to improving the lives of elders and their families through reliable care and support. Visit us at...

  • Customer Experience Specialist

    1 week ago

    Jaipur, India Swastha Full time

     Want to shape the future of elder care in India? Join Swastha! About Us Swastha is a healthcare startup redefining elderly care with compassion and innovation. Founded by professionals with 60+ years of combined corporate experience, we are committed to improving the lives of elders and their families through reliable care and support. Visit us at Role:...

  • Customer Experience Specialist

    1 week ago

    Jaipur, India Swastha Full time

     Want to shape the future of elder care in India? Join Swastha!About UsSwastha is a healthcare startup redefining elderly care with compassion and innovation. Founded by professionals with 60+ years of combined corporate experience, we are committed to improving the lives of elders and their families through reliable care and support. Visit us at...

  • Customer Experience Specialist

    1 week ago

    jaipur, India Swastha Full time

     Want to shape the future of elder care in India? Join Swastha!About UsSwastha is a healthcare startup redefining elderly care with compassion and innovation. Founded by professionals with 60+ years of combined corporate experience, we are committed to improving the lives of elders and their families through reliable care and support. Visit us at...

  • Facilitator - Customer Experience

    2 weeks ago

    Jaipur, India Bill Gosling Outsourcing Full time

    Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

  • Facilitator - Customer Experience

    1 day ago

    Jaipur, Rajasthan, India Bill Gosling Outsourcing Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

  • Customer Relationship Officer

    2 weeks ago

    Jaipur, India Aatish Trading Co Full time

    Job Summary: We are looking for a highly motivated and organized CRM Executive to join our dynamic team. The ideal candidate will be responsible for ensuring smooth order processing, maintaining customer relationships, and managing various administrative tasks related to customer orders. This role will require collaboration with various departments to ensure...

  • Customer Care Executive

    2 weeks ago

    Jaipur, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time

    Role & responsibilities Roles and responsibilities * Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat. * Process customer orders, answer questions about products/services, and address concerns in a timely manner. * Maintain accurate records of customer interactions using CRM software. * Escalate complex issues to...