Client Relations

3 days ago

Delhi India PanScience Innovations (PSI) Full time

Job Description

About the Role

We are seeking a dynamic and empathetic professional to join our team as a Client Relations & Sales Specialist. This role goes beyond traditional salesit's about building strong, trusted relationships, creating a warm and welcoming environment for clients, and driving conversations that uncover insights and opportunities. If you have a strong background in communication, psychology, and creative problem-solving, this role is for you.

Key Responsibilities

- Build and nurture long-term relationships with clients, ensuring a positive and engaging experience at every touchpoint.
- Understand client needs deeply and communicate solutions effectively, both from our side and in interactions with external stakeholders.
- Manage and expedite the flow of information between clients, partners, and internal teams to ensure smooth collaboration.
- Apply psychological insights and empathetic communication to strengthen trust, influence decisions, and resolve challenges.
- Drive sales opportunities by identifying client needs, presenting value propositions, and following up proactively.
- Leverage creativity in client engagement strategies, presentations, and problem-solving approaches.
- Act as a key representative of the company, ensuring professionalism, warmth, and strategic communication in all interactions.

Qualifications

- A bachelor's or Master's degree in Psychology is a must.
- 25 years of experience in sales, business development, or client-facing roles
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong understanding of human behaviour, negotiation, and relationship-building.
- Creative thinker with the ability to design engaging client experiences.
- High emotional intelligence, adaptability, and problem-solving ability.

Why Join Us

- Opportunity to work in a fast-growing, innovative environment.
- A role that values not just sales, but psychology-driven client engagement.
- Creative freedom to design relationship-building strategies.
- Growth potential with direct exposure to leadership and strategic decision-making.

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