Customer Service Officer
3 weeks ago
Job Title: Customer Service Officer
Function: Customer Development - Sales
Work Location: Coimbatore
Work Level: 1A
ABOUT ICE CREAM: Life Tastes Better with Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of 8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
MAIN JOB PURPOSE:
TheCustomer Service Officer wouldberequiredtodrivesalesanddistributionforthecompany products and manage his allocated territory and the customer.
JOBSUMMARY(JOBDESCRIPTION)
- Minimum2yearsofexperienceinGeneralTrade,ChannelSalesexperience,ROI calculations and distributor handling.
- [...].
- Analysehowtoimprovethecompetitivepositioninthemarketthroughimproved customer service.
- NegotiatewithhisRSanddevelophispeopleonmanagingcustomerstoobtainmore business.
- Monitorcloselythecompetitiveactivitiesandprovidefeedbacktothebranchon appropriateactionthatthecompanyneedstotaketocountersuchactivities.
- MonitorsystematicallytheperformanceoftheRSandRS'ssalesteamandtake correctiveaction(infrastructuregaps).
- [...] with the superiors.
KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s SKILLS)
- RequiredaMinimumFulltimeGraduation
- Minimum 2 to 4yearsofExperienceinChannelSales.
- ExcellentinROICalculationsCRSDistributionManagement
- Shouldbewell-versedwithRSappointmentCSalesPlanning
- ConductingpromotionalactivitiesCexecution
- DecentCommunicationinEnglishandLocallanguageisdesired
#LI-Remote
-
Customer Service
2 weeks ago
Chennai, Tamil Nadu, India Jobs Class Full timeDesignation : Customer Care ExecutivesJob Summary: Inbound customer services calls, Back office, Email, E-Com and Outbound for Retail and Banking Processes. Broad Responsibilities/ Major Deliverables: Taking/Handling Inbound Customer calls, Outbound calls, Inbound Calls Listening to and understanding the customers requirements ...
-
Guest Service Officer
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeGuest Service Officer - Front Office Park Hyatt Park Hyatt Chennai IN - TN - ChennaiFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: CHE002680Local Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms...
-
Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeSmile Groups is Hiring Apply today and be a part of the SMILE Job Role: Customer Service Representative (WORK FROM OFFICE) Key Responsibilities Respond to customer queries in a timely and accurate way, via phone and chat. Resolving customer queries at the first point of contact. Excellent communication skills in English(verbal & written)Experience in...
-
Customer Service Representative
7 days ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a highly skilled Customer Service Representative to join our team at CapTalent HR. The ideal candidate will have excellent communication skills in English and Tamil, with the ability to provide top-notch support to our clients.As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues,...
-
Customer Service Representative
1 week ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeSmile Groups is HiringApply today and be a part of the SMILEJob Role: Customer Service Representative (WORK FROM OFFICE)Key Responsibilities- Respond to customer queries in a timely and accurate way, via phone and chat.- Resolving customer queries at the first point of contact.- Excellent communication skills in English(verbal & written)- Experience in...
-
Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeSmile Groups is HiringApply today and be a part of the SMILEJob Role: Customer Service Representative (WORK FROM OFFICE)Key Responsibilities- Respond to customer queries in a timely and accurate way, via phone and chat.- Resolving customer queries at the first point of contact.- Excellent communication skills in English(verbal & written)- Experience in...
-
Customer Service Executive
3 weeks ago
Chennai, Tamil Nadu, India Bull Machines Pvt Ltd Full timeJob title:Customer Service ExecutiveLanguage proficiency:Hindi (Must), English, TamilLocation:Coimbatore, Tamil NaduAbout us:Join our dynamic team at Bull Machines Pvt Ltd, a leading provider of construction equipment & Tractor Attachment Manufacturer. We specialize in delivering high-quality machinery and services that cater to the construction industry's...
-
Customer Service Representative
1 week ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeSmile Groups is HiringApply today and be a part of the SMILEJob Role: Customer Service Representative (WORK FROM OFFICE)Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone and chat.Resolving customer queries at the first point of contact.Excellent communication skills in English(verbal & written) Experience in...
-
Customer Service Representative
1 week ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeSmile Groups is HiringApply today and be a part of the SMILEJob Role: Customer Service Representative (WORK FROM OFFICE)Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone and chat.Resolving customer queries at the first point of contact.Excellent communication skills in English(verbal & written) Experience in...
-
Customer Service Officer
3 weeks ago
Chennai, Tamil Nadu, India Hindustan Unilever Full timeJob DescriptionJob Title: Customer Service OfficerFunction: Customer Development - SalesWork Location: HyderabadWork Level: 1AABOUT ICE CREAM: Life Tastes Better with Ice CreamUnilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food...
-
Customer Service Executive
2 weeks ago
Chennai, Tamil Nadu, India Vector Technics Full timeCustomer Service SpecialistJob Title: Customer Service specialistLocation: Hyderabad, India ( *Subject to changesJob Type: Full-TimeCTC: 4-5 lakhs Per AnnumAbout the Role: Vector Technics is a leader in high-performance electric motors, propulsion systems, and motion control solutions, serving UAVs, robotics, defense, and industrial automation...
-
Office Services Assistant
3 days ago
Chennai, Tamil Nadu, India Bechtel Full timeRequisition ID: 283100 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Chennai Extraordinary teams building inspiring projects:Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the...
-
Customer Service
4 weeks ago
Chennai, Tamil Nadu, India NatWest Group Full timeb Customer Service Operations CustomerCustomer Service Operations AnalystClosing date for applications 22 06 2024 Chennai India Permanent Full Time R-00228404Our people work differently depending on their jobs and needs From hybrid working to flexible hours we have plenty of options that help our people to thrive This...
-
Customer Service Ambassador
3 days ago
Chennai, Tamil Nadu, India Smile Groups Private Limited Full timeWe are seeking a skilled Customer Service Ambassador to join our team at Smile Groups Private Limited.Job Description:Key Responsibilities:Respond to customer queries in a timely and accurate way, via phone and chat.Resolving customer queries at the first point of contact.Excellent communication skills in English (verbal & written).Requirements:Experience in...
-
Customer Service Representative
1 week ago
Chennai, Tamil Nadu, India Movate Full timeWe are hiring for Voice Support role ( International Process ) Experience : 1-5yrs(Degree mandatory) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Looking for immediate joiners only Primary Skills: • Excellent Communication - for voice, email, chat support •...
-
Chennai, Tamil Nadu, India Matrimony Limited Full timeAbout the internshipSelected intern s day-to-day responsibilities include 1 Work on customer handling via calls chat and mail 2 Work on query resolving and client problem-solving 3 Incline towards customer satisfactionSkill s requiredEnglish Proficiency Written Earn certifications in these skillsWho can applyOnly those candidates can apply who 1 are...
-
Guest Services Officer
3 weeks ago
Chennai, Tamil Nadu, India Destination Hotels Full timeJob DescriptionSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are...
-
Customer Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONCustomer Support Specialist - Kindle Direct Publishing French-Speaking Overview Amazon s Kindle Direct Publishing KDP is a self-service publishing framework for publishing e-books to the Amazon Kindle store The KDP Support Specialist will be the front-line interface between Amazon and vendors content publishers who use the KDP tool to upload...
-
Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Movate Full timeWe are hiring for Voice Support role ( International Process )Experience :1-5yrs(Degree mandatory)Designation :EngineerShift :Flexible to work in Rotational Night shiftJob location :Chennai(Ambit IT Park)Work Model :Work from officeLooking for immediate joiners onlyPrimary Skills:• Excellent Communication - for voice, email, chat support• Should be able...
-
Customer Service Associate
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeCustomer Support Specialist - Kindle Direct Publishing (French-Speaking)Overview:Amazon's Kindle Direct Publishing (KDP) is a self-service publishing framework for publishing e-books to the Amazon Kindle store. The KDP Support Specialist will be the front-line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they...