Service Engineer

3 days ago

Gurugram India Elekta Full time

Job Description Responsibilities - - Strong technical acumen, specifically on Xray products and knowledge on electronics in healthcare industry. - Able to complete all Technician Responsibilities with 100% accuracy. - Independently perform routine troubleshooting and repairs on the designated modality with success rate of diagnosing the problem within given area while working within the escalation procedure. - Perform routine calibrations and preventative maintenance on their designated modality and secondary modality within given area. - Perform installations with assistance, on designated and secondary modality. - Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm traps. Depth perception is critical. - Work safely on Elekta's full range of products including medical devices producing high-energy ionizing radiation. - Read, analyse, interpret and follow signal flow on blueprints, schematics, and wiring diagrams. - Instruct customers and staff in proper use of the equipment. - Assist Sales/Customer Service with technical advice. - Stay current on all new products. - Submit timely and accurately; service reports from customers signed sealed, closure of calls in systems, timesheets, expense reports, film badges and other paperwork as assigned. - Parts inventory management ordering for required sites and return of parts (Part sales where applicable). - Provide product feedback to home office. - Maintain all company-leased equipment, including company computer, parts, and tools. - Perform other related duties as assigned or requested. - Incorporates Elekta Values into all department functions and responsibilities. - Adhere to all Elekta directives, policies, and procedures. - Service business new contract collection and existing renewals of contract along with payment collections. - Adherence to all the Elekta process and Closure of all KPI as assigned - Good knowledge on Information Technology IT interfacing systems like hardware, IP config, networking and

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