Customer Support Engineer

2 days ago

Indore India Siemens Healthineers Full time

Job Description

Installation & Service support for equipment such as MRI/ CT/Cath Lab/Digital X ray.

- Handling breakdowns, updates call, safety checks and closure of calls.
- Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.
- Machine demonstrations and first level application to user.
- Remote service through Siemens Remote Service (SRS) connectivity.
- Selling of spare parts, consumables, contracts and renewals.
- Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Education/Skillset/Experience

Candidate should have Degree in Electronics/Electrical/Biomedical engineering with 4 to 10 years service experience in handling equipment like MRI/ CT & Cath lab System. Candidates having service experience in multi-modality systems like MRI/CT scanners/Cath. labs. / High end Digital Radiography can also be considered.

We are seeking self-motivated individuals with excellent communication and customer handling skills who thrive in dynamic environments and are passionate about delivering exceptional service.

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