Collection Executive Intern

4 days ago


Bengaluru India The Muthoot Group Full time

Job Description Job Overview This job is provided by apna.co Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation. Key Responsibilities - Assist in managing overdue accounts and customer collections - Communicate with customers via phone, email, or other channels to remind them of outstanding payments - Support the collections team in maintaining accurate records of all customer interactions - Collaborate with internal teams to resolve customer disputes and payment issues - Prepare and send customer account statements and reminders - Assist in negotiating repayment terms with customers - Assist in reporting and tracking overdue accounts and collection efforts - Ensure compliance with company policies and legal guidelines related to collections - Provide regular updates and feedback to the supervisor Requirements - Bachelors degree in any stream (preferably Commerce/Business/Finance-related) - Strong communication skills (written and verbal) - Basic knowledge of MS Office (Excel, Word, Outlook) - Detail-oriented, organized, and able to handle multiple tasks - A proactive and team-oriented approach to work - Ability to handle sensitive customer interactions professionally - Freshers are welcome, prior experience in collections or finance is a plus



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