Sales Officer

3 weeks ago

Palladam TN IN Kiara Microcredit private limited Full time

We are looking for a dedicated and customer-focused Gold Loan Officer to manage the sales and operations of gold loan products The role includes customer handling gold appraisal loan disbursement takeover of gold loans from other institutions and collections ensuring smooth branch operations and compliance with internal and regulatory guidelines Key Responsibilities Customer Handling Sales Attend walk-in customers and explain gold loan features eligibility interest rates and terms Identify potential customers and generate new leads through field visits references and marketing activities Handle Gold Loan Takeover by identifying customers with existing loans in other NBFCs Banks and converting them with competitive offers Educate customers on benefits of transferring existing gold loans to our institution lower rates better service flexible terms Gold Appraisal Loan Processing Conduct accurate gold valuation using proper tools and standards Verify KYC documents and ensure proper loan documentation Process loan applications and ensure timely disbursement Takeover Activities Maintain relationships with local market influencers to identify takeover opportunities Ensure proper documentation during takeover including NOC foreclosure statements and gold verification Coordinate with the branch and central teams for smooth gold transfer and system entry Operations Compliance Maintain proper records of all gold loan transactions Ensure vault management and gold security as per audit standards Comply with company policies audit procedures and RBI guidelines Follow-up Collection Follow up with customers for interest payments renewals and closures Support the recovery and collection team for overdue or default accounts Key Skills Requirements Minimum Graduates is Must 1-3 years of experience in Gold Loan or Financial Services Familiarity with Gold Loan Takeover process Knowledge of local market gold appraisal and documentation Good communication skills in the local language and basic English Self-motivated trustworthy and customer service oriented Salary Benefits Fixed monthly salary attractive incentives for takeovers and fresh loans PF ESI insurance and performance-linked benefits Contact HR - Kamesh Raj 8825793835 Mail the cv to kameshraj ravikumar kiaramfi in Job Types Full-time Permanent Pay 18 000 00 - 28 000 00 per month Benefits Internet reimbursement Leave encashment Provident Fund Application Question s Disbursement Target Per month Are you a immediate joiner Current Salary Gross in Month Salary expectation Location Palladam Tamil Nadu Preferred Work Location In person

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