Field Service Engineer

Job Description This job is with Danaher, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At Cytiva, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for conducting service, repair and/or installation of Cytiva products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solution. Escalates complex issues to a greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. This position reports to the Area Service Manager and is part of the Equipment Services India Team located in Pune and will be working remotely to cover West 1 region which includes MH, MP & GOA. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What You Will Do - Performing installations, Qualifications activities - Planning & execution of Preventive maintenance activities with 0 tolerance, No compromise on Service delivery - Complete the given task, breakdown in stipulated time - Diagnoses system failures and determines the most cost-effective solution. - Escalates complex issues to a greater level of technical support or quality reporting system. Maintain the customer PM record, contracts Who You Are - Diploma / Degree in Electronics, Instrumentation, Electronics & Telecommunication - Min 46-year hands-on experience on chromatography systems, FPLC, Columns, DSP systems system , Bioreactors & analytical systems - In-depth understanding of analytical instrumentation in service & problem-solving skill - Must to have knowledge of computer handling - Need fluency in English Travel Requirements - Ability to travel Ability & willingness to travel, overnight, within territory or locations within short notice, if required It would be a plus if you also possess previous experience in: - Chromatography, Bioreactors, Analytical instruments like SPR, scanners, At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.