Branch Floor Manager

1 day ago

Patna, India RARR Technologies Full time

Job Description Job Description: - Branch Operations: - Manage opening and closing of the branch store. - Ensure timely reporting to Head Office (HO) and Branch Manager (BM). - Maintain housekeeping, product display, and stock management. - Ensure orderliness and proper housekeeping to enhance customer experience. - Oversee optimal stock display and in-store presentation. - Team Management: - Train, coach, and mentor branch staff and new employees to improve performance. - Foster a collaborative and positive team environment through open communication and teamwork. - Marketing and Business Development: - Execute Through-The-Line (TTL) marketing activities. - Conduct customer calling, WhatsApp messaging, and digital/social marketing initiatives in coordination with Marketing. - Customer Service: - Greet customers and conduct need analysis to understand requirements. - Provide detailed product information, recommendations, and manage referral programs or gift handling. - Stock and Inventory Management: - Perform daily cycle counts of branch inventory using ERP or POS systems. - Assist Branch Manager in stock forecasting and maintaining Minimum Stock Levels (MSL). - Report stock shortages or damages and implement stock control measures. - Coordinate logistics and supply chain activities for the branch. - Alignment with Organizational Values: - Prepare and manage branch reports and MIS including sales data, inventory updates, employee performance, and customer feedback. - Participate in team meetings to discuss progress, challenges, and improvements. - Ensure adherence to company policies, SOPs, HR guidelines, and ethical practices. - Uphold the organization's core culture, values, and ethics in daily operations.

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