Customer Success Manager Payroll

3 weeks ago

Hyderabad India Darwinbox Full time

Job Description Role : Payroll Customer Success (Hyderabad / Bangalore) Experience range (Years): 15-20 yrs About Darwinbox: Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group. Job Description: We are looking for an experienced Payroll SME with deep domain expertise and a passion for building intuitive, customer-first payroll solutions. You will work in a fast-paced SaaS environment, partnering with product managers, engineering, and design teams to craft and roll out scalable payroll products aligned with our vision. Your insights will help shape solutions that cater to the unique compliance and operational needs of the market. Responsibilities: - Gain a deep understanding of customer requirements, identify and fill product gaps and generate new ideas that improve customer experience and drive growth. - Translate product strategy into detailed requirements and prototypes. - Scope and prioritize activities to create a product roadmap based on business and customer impact. - Work closely with the engineering team to deliver quick time-to-market and optimal enhancements. - Act as a subject matter expert and collaborate with the Marketing team to drive product promotions. - Understanding of payroll concepts and an in-depth knowledge of all the possible variations required to manage global payroll /specific country is a must. - Deep undertanding of the regulatory requirements across various use cases is critical for this role. - Understand technical challenges and make educated trade-offs with the Customer Success team. Requirements : - A proven track record of managing all aspects of a successful product throughout its lifecycle is strongly preferred. - Exposure to B2B SAAS products is an added advantage. - Candidates with HR & Payroll domain expertise with a strong product and tech orientation without prior product experience can apply. - Strong Design/ UX orientation is an added advantage. - Need strong analytical and problem-solving abilities, team coordination, and management skills.

  • Customer Success Manager

    1 day ago

    Hyderabad, Telangana, India Keka HR Payroll Software Full time

    We Came. We Saw. We Disrupted.Keka has been a silent revolution in the making from our launch four years ago. Our steadfast focus on building an employee- was well-received by more than 5400 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

  • Payroll Manager

    2 weeks ago

    Hyderabad, Telangana, India Darwinbox Full time ₹ 35,00,000 - ₹ 70,00,000 per year

    Role:Payroll Manager – IndonesiaAbout Darwinbox:Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4...

  • SAP Hcm Us Payroll Functional

    1 week ago

    Hyderabad, India Success Booster pvt ltd. Full time

    **RESPONSIBILITIES** - Minimum 5 years total IT experience, preferably in SAP HCM. - Minimum 5 years of experience in design and configuration of SAP US Payroll. - Must have 2-3 full life cycle implementations for SAP/EC US Payroll. - Should have worked as an SME for US payroll. - Experience in - SAP payroll configuration for Gross payroll and Net Payroll,...

  • Manager, Customer Success

    4 weeks ago

    Hyderabad, India insightsoftware Full time

    Job Description Job Description The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and...

  • Customer Success Manager

    1 week ago

    Hyderabad, India Magnitude Software Ind Pvt.Ltd Full time

    Job Description Job Description Core Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead structured renewal discussions, QBRs (Quarterly...

  • Customer Success Manager

    2 weeks ago

    Hyderabad, India TalAstra HR Consultants Private Limited Full time

    Job Description Overview: As Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers to ensure their satisfaction and loyalty and for ensuring they gain maximum value from the product. You will focus on building long-term relationships, addressing customer needs, and fostering loyalty by...

  • Customer Success Manager

    4 weeks ago

    Hyderabad, India Clumsy Bumsy Full time

    Job Description Job Title: Customer Success Manager Employment Type: Full-time Salary Range: Upto 10 LPA Company Website:www.clumsybumsy.com About Us At Clumsy Bumsy, we make healthy, fresh meals for cats and we do it with heart. Every pack we deliver represents trust from a pet parent who wants the best for their fur baby. That's why our relationship with...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, India Enculture Full time

    Job Description Job Title:Customer Success Manager Company: Enculture (powered by NHR Technologies) Location: Hyderabad About Enculture Enculture is a next-generation Culture Intelligence & Organization Culture Transformation platform. We help organizations listen to employees, understand culture, and drive performance through data. Role Overview We are...

  • Payroll Manager

    2 weeks ago

    Hyderabad, Telangana, India Kyndryl Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

  • Payroll Administrator

    3 weeks ago

    Hyderabad, India Cubic Transportation Systems Full time

    Job Description Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...