09/09/2025) Dealer Performance Lead

2 days ago


Pune, Maharashtra, India MSX INTERNATIONAL Full time

Dealer Performance Lead - PuneKey Responsibilities A Improve Follow-ups Conversion FnC Sensitize the sales team about FnC adherence and quality Share status with Sales Managers along with improvement action plans Conduct weekly discussions on top leakage drivers actions taken and improvement effects B Improve Customer Experience CX Analyze top drivers impacting CX and develop action plans Track Non-Promoters for buyers and non-buyers Ensure Sales Managers recover detractors Ensure adherence to sales processes and usage of digital tools Identify knowledge and skill gaps in the sales team and initiate training C Increase Percentage of Platinum Dealers Select and share WOW stories and best practices with Area Managers Record visit reports and file at the Area Office Identify key gaps in sales processes staff and customer experience D Improve Productivity of Sales Executives Requirements Excellent communication skills especially in spoken English Proficiency in MS Office applications Word Excel PowerPoint Proficiency in the regional language Willingness to travel 20-25 days per month within the allotted geography



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