Area Collections Manager
2 weeks ago
Job Description Position Title: Cluster Collection Manager Minimum Qualification: Graduation or equivalent Professional Experience: - Minimum 7 years of NBFC/HFC/HL/LAP Collections Experience - Minimum 3 years of team/branch handling - Strong knowledge of interest rates and calculations Personality Traits: Confident, proactive, strong prioritization skills, sound problem-solving ability, and excellent communication skills. Role Overview The Cluster Collection Manager is responsible for overseeing and driving the collections function across assigned clusters, ensuring achievement of collection targets, adherence to regulatory guidelines, and continuous improvement in collection efficiency. The role demands strong operational leadership, customer management, and team development capabilities. Key Responsibilities 1. Business Perspective - Manage and execute collection strategies for the assigned cluster to achieve targets across parameters such as resolution, flow rates, credit cost, and roll rates (as per bucket allocation). - Increase fee income/revenue and implement initiatives to reduce vendor payouts. - Build and maintain strong relationships with key clients to ensure timely collections. - Monitor defaulting customers and ensure strong follow-ups, especially for complex/critical accounts. - Allocate work and set performance targets for field executives; ensure adherence to SLAs for payments and audit receipt submissions. - Prepare and share monthly feedback and performance reports related to collection activities. - Train, mentor, and support staff members in the collections department. 2. Customer Perspective - Ensure all terms, conditions, and agreements are communicated clearlypreferably in writingto customers. - Manage customer interactions professionally, ensuring clarity, transparency, and trust-building. 3. Process Perspective - Ensure compliance with legal and regulatory requirements related to collections, including fair debt collection practices. - Adhere to company recovery policies while ensuring alignment with state and federal regulations. 4. Development Perspective - Convert challenging customer interactions into opportunities for building trust and strengthening relationships. - Create and implement strategies to improve collection efficiency and reduce outstanding credit. Share CV [Confidential Information]
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Area Collections Manager
3 weeks ago
Chennai, India InCred Financial Services Full timeJob Description Area Collections Manager Roles & responsibilities - Agency Management: Oversee and manage third-party collection agencies to ensure compliance and maximize recovery performance across personal Loans portfolios within the city/state. - Performance Monitoring: Regularly analyze agency performance metrics (e.g., recovery rates, cycle time) and...
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area collections manager
2 weeks ago
Ahmedabad, Gujarat, India CRED Full time ₹ 8,00,000 - ₹ 20,00,000 per yearwhat is CRED? CRED is an exclusive community for India's most trustworthy and creditworthy individuals, where the members are rewarded for good financial behaviour. CRED was born out of a need to bring back the focus on a long-lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives...
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Area Collections Manager
2 weeks ago
Ahmedabad, India Olive Green Consulting Full timePosition Title: Cluster Collection Manager Minimum Qualification: Graduation or equivalent Professional Experience: Minimum 7 years of NBFC/HFC/HL/LAP Collections Experience Minimum 3 years of team/branch handling Strong knowledge of interest rates and calculations Personality Traits: Confident, proactive, strong prioritization skills, sound problem-solving...
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Area collections manager
2 weeks ago
Ahmedabad, India Olive Green Consulting Full timePosition Title: Cluster Collection ManagerMinimum Qualification: Graduation or equivalentProfessional Experience:Minimum 7 years of NBFC/HFC/HL/LAP Collections ExperienceMinimum 3 years of team/branch handlingStrong knowledge of interest rates and calculationsPersonality Traits:Confident, proactive, strong prioritization skills, sound problem-solving...
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Area Collections Manager
2 weeks ago
Ahmedabad, India Olive Green Consulting Full timePosition Title: Cluster Collection ManagerMinimum Qualification: Graduation or equivalent Professional Experience:Minimum 7 years of NBFC/HFC/HL/LAP Collections ExperienceMinimum 3 years of team/branch handlingStrong knowledge of interest rates and calculationsPersonality Traits: Confident, proactive, strong prioritization skills, sound problem-solving...
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Area Collections Manager
2 weeks ago
Ahmedabad, India Olive Green Consulting Full timePosition Title: Cluster Collection ManagerMinimum Qualification: Graduation or equivalent Professional Experience:Minimum 7 years of NBFC/HFC/HL/LAP Collections ExperienceMinimum 3 years of team/branch handlingStrong knowledge of interest rates and calculationsPersonality Traits: Confident, proactive, strong prioritization skills, sound problem-solving...
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Madurai, India Kotak Mahindra Bank Limited Full timeJob Description As an Area Collection Manager, you will play a crucial role in our Two Wheeler Business. Your primary focus will be on overseeing collection activities, ensuring efficient and effective recovery processes, and maintaining strong relationships with customers. You will lead a team of collection executives, providing guidance and support to...
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Area Collection Manager
4 weeks ago
Gurugram, India SkillLabs Full timeJob Description Job Responsibilites - Managing the collections through team of Collection Manager and DMAs - Responsible for the collection's performance on various collection parameters such a)Arrear resolution b) Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical...
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Area Collections Manager
4 weeks ago
Ahmedabad, India Orange Shark Full timeArea Collections Manager - Education Loan Department (Banking/NBFC)Location: Ahmedabad and DelhiNotice Period : Immediate to 60 DaysQualifications & Experience:- Graduate in any field. Post-graduation/MBA preferred.- Minimum 8 - 10 years experience in collections.- Goal orientation, working effectively with the teams, interpersonal and influencing skills to...
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Area Collections Manager
1 week ago
India TATA CAPITAL Full timeArea Collections Manager
