▷ Immediate Start Senior Manager

Summary As Legal Techno-Functional Sr Manager you will leverage your legal expertise and technical acumen to deliver end-to-end solutions optimizing core legal tasks e g contract lifecycle management enhancing legal workflows and driving responsible AI adoption This role bridges legal operations technology and change management ensuring scalable compliant and high-quality outcomes e g productivity and quality for our Legal teams in Novartis The role is situated within the Hub with day-to-day responsibilities centered on serving the needs of the AIAR Artificial Intelligence and Applied Reasoning team within Legal Key Responsibilities Serve as a liaison between Legal Business and DDIT translating needs into roadmaps backlogs and release plans Provide support in Defining guardrails evaluation criteria and model risk controls for safe compliant AI adoption across legal use cases Establishing prioritization frameworks balancing value risk and feasibility chair design reviews and go no go decisions Gather legal and business requirements run discovery workshops to capture contract types templates playbooks workflows SLAs and control points Conduct gap analyses vs current systems and processes draft functional technical specifications data models and integration patterns Drive integration with ERP e-signature DMS SSO systems collaborate with DDIT and PMO teams to ensure robust pipelines and governance Identify and shape high value GenAI use cases clause comparison AI assisted review risk flagging redline suggestions summarization and negotiation support Demonstrated expertise with Large Language Models including Azure OpenAI GPT family and Claude etc Experienced in orchestration using frameworks such as LangChain LangGraph and Semantic Kernel as well as function tool calling agent agentic frameworks and retrieval-augmented generation RAG patterns Experienced in Microsoft platforms including Copilot Studio as well as low-code and no-code platforms such as Power Apps Proficient in vector and search technologies including Azure AI Search FAISS metadata strategies and hybrid search approaches Skilled in evaluation and guardrails implementation encompassing prompt and unit testing usage of golden sets factuality and hallucination assessment in LLMs red-team case analysis PII masking and deployment of content filtering solutions Lead change strategies and drive adoption metrics time to value cycle time automation rate etc Essential Requirement Legal background e g LL B LL M or equivalent with deep experience in legal technology and operations 12 years overall experience including 6 years in legal tech delivery and 2 years building LLM GenAI or agentic solutions Skilled at analyzing and understanding end-to-end legal processes and workflows with the ability to proactively identify and design technology-driven improvements to optimize and automate routine legal tasks Experience in legal operations within the pharmaceutical life sciences or healthcare sectors including clinical trial contracting regulatory compliance and industry-specific legal processes Strong experience in Software Development Life Cycle SDLC is essential Experience in LLMOps and MLOps including comprehensive model lifecycle management data and version control robust evaluation processes continuous monitoring prompt and response logging model benchmarking and the implementation of operational guardrails Experience in NLP LLM orchestration prompt engineering RAG embeddings caching evals experience with agent frameworks Familiarity with privacy compliance and AI safety guardrails Demonstrated proficiency in developing PowerPoint presentations Experience with Microsoft 365 ecosystem Excellent stakeholder management and communication thrives in a fast paced product led environment Desirable Requirements Certifications in Information Systems Computer Science AI preferred Icertis CLM certifications and familiarity with other leading CLM platforms Hands-on experience piloting configuring and integrating legal technology solutions e g CLM contract analytics tools e g eBrevia Kira Luminance etc eBilling eDiscovery GenAI automation tools Skills Desired Business Networking Business Partners Calls Handling Contract Management Curiosity Decision Making Skills Finance Law Legal System Litigation Law Microsoft Office Proactivity Quality Control