Client Service Associate
6 days ago
Job description Job Title Client Service Executive A Client Care Executive serves as the primary point of contact for clients managing inquiries resolving concerns and ensuring a smooth and satisfactory experience with the company s services This role is essential in building strong client relationships maintaining ongoing communication and supporting overall client satisfaction and retention Key Responsibilities Customer Support Handle incoming calls emails or chats from customers Resolve queries and provide accurate information about products services and company policies Escalate unresolved issues to the appropriate departments Problem-Solving Investigate customer complaints and identify solutions Process returns refunds or exchanges as per company guidelines Documentation Maintain detailed records of customer interactions including queries complaints and resolutions Update customer accounts and ensure data accuracy Customer Engagement Build rapport and establish trust with customers Provide personalized support to ensure customer satisfaction Provide information about services and actionable along with deadlines Help Client know the progress on the jobs assigned Feedback Collection Gather and document customer feedback for product or service improvements Share insights with management for process enhancement Sales Support Optional Upsell or cross-sell products and services if applicable Assist with placing orders and tracking deliveries Client onboarding process Payment follow up with the clients Required Skills and Qualifications Educational Requirements Graduation mandatory Key Skills Excellent verbal and written communication Active listening and empathy Problem-solving and conflict-resolution skills Multitasking and time management Familiarity with CRM software and MS Office Suite Experience Preferred 1-2 years in a similar customer-facing role Language Proficiency Fluency in the local language and English is often required Job Types Full-time Permanent Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person
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Client Servicing Executive
6 days ago
Naupada, Thane, Maharashtra, India Client of Harmony Management Solutions Full timeOur client is a well know 360 degree Ad agency based in Thane. They are expanding and looking for excellent Client Servicing executive. Please walk in for interview on 10th October between 11am to 3pm. The details will be shared on personal window. - Serving existing clients and managing relationship - Educating clients to improve their product - Execute...
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Client Support Tier 2
2 weeks ago
Thane, MH, IN Fiserv Full timeCalling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a...
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Digital Marketing Associate
4 weeks ago
Thane, MH, IN Homesfy Realty Full timeMarketing Associate Responsibilities - Conducting market research Supporting the marketing team Doing day-to-day administrative tasks create proposals and presentations Helping to run social media accounts Communicating with clients and maintaining good relations Knowledge of Google Analytics Google Tag Manager Google Web Master Search Console Facebook Pixel...
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Service Bid Professional
6 days ago
Thane, MH, IN Siemens Full timeHello Visionary We empower our people to stay resilient and relevant in a constantly changing world We re looking for people who are always searching for creative ways to grow and learn People who want to make a real impact now and in the future Does that sound like you Then it seems like you d make an outstanding addition to our vibrant team Siemens...
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Client Servicing Executive
2 weeks ago
Kalyan, MH, IN Jobted IN C2 Full timeClient Relationship Management Building and maintaining strong relationships with clients understanding their event objectives and requirements and providing exceptional customer service throughout the event planning and execution process Event Planning and Coordination Working closely with clients to plan and coordinate all aspects of the event including...
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Client Servicing
1 week ago
Thane, India ideamagix Full time**Responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. - Develop open and effective channels of communication with each client that can be employed by other departments as well. - Coordinate internal projects and determine the best utilization of resources to...
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Service Manager
3 weeks ago
Virar, MH, IN PT Ecological Service Pvt Ltd Full timeJOB DESCRIPTION OF SERVICE MANAGER Build and sustain client relationship to ensure complete client satisfaction Collaborate with the sales team to create new products Manage dispatch procedure to ensure high level of client satisfaction and proficient and effective communications with field staff resources Directly responsible for all field work installation...
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Client Services
6 days ago
Thane, India The Interview Hub Full timeJob responsibilities - **Maintaining fruitful relationships with Existing / New customers.** **- Strong communication Ensure that clients' campaigns are properly planned and executed to deliver against campaign objectives.** **- Selling concepts and creative ideas to clients.** **- Maintaining PPT of completed work. Coordinating with vendors for aligning...
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Service Engineer
3 weeks ago
Virar, MH, IN PT Ecological Service Pvt Ltd Full timeDear All JD - Service Engineer Installation Commissioning for Instruments Onside offside service providing Using various strategies and tools to provide effective solutions to customers concerns Communicating with clients engineers and other technicians to ensure that services are delivered effectively Monitoring equipment and machinery performance and...
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Design Associate
3 weeks ago
Latur, MH, IN Spring Raise Service Ltd Full timeJob Designation Design Associate Salary Range 28k plus Hra 8k Gender M F Basic sales knowledge and proficiency in customer interaction Should be should with MS Office Autocad and 3d Skills Qualifications Advance Diploma graduate Experience 1-2 years Important key Must be sound in customer interaction and software learning Any additional benefit Travel...