Hotel Receptionist

3 weeks ago

Mumbai, Maharashtra, India The Whispering Woods Resort Full time
Position: Resort Receptionist

Location: Whispering Woods Resort, Bhiwandi

Department: Front Office & Guest Services

Reports To: Operations Manager / General Manager

Work Mode: On-Site – Candidates will be required to stay at the property. Food & accommodation will be provided.

⸻

Role Overview

Whispering Woods Resort is looking for a professional and guest-focused Front Desk Receptionist to join our hospitality team. The role involves managing guest check-ins and check-outs, ensuring smooth front desk operations, monitoring room readiness, and coordinating with Housekeeping to deliver an excellent guest experience.

The ideal candidate will be approachable, proactive, and detail-oriented, with the ability to multitask in a dynamic resort environment while maintaining high standards of service.

⸻

Key Responsibilities

Front Office & Guest Handling

• Welcome guests with warmth and professionalism, ensuring a positive first impression.

• Manage daily check-in and check-out processes accurately and efficiently.

• Handle guest queries, feedback, and requests with courtesy and professionalism.

• Assist with reservations, bookings, and guest communication across multiple channels.

Room Readiness & Hygiene Monitoring

• Conduct periodic checks to ensure guest rooms are clean, prepared, and meet quality standards.

• Report maintenance or service issues and ensure timely resolution.

• Support Housekeeping in maintaining consistency in room standards.

Coordination with Housekeeping

• Work closely with the Housekeeping Supervisor to manage room allocations and turnovers.

• Ensure smooth communication between Front Office and Housekeeping teams.

• Track schedules and updates to guarantee timely room readiness for guests.

Daily Operations

• Support day-to-day resort operations in alignment with management directives.

• Maintain compliance with service protocols and operating procedures.

• Ensure accurate front desk records, logs, and reports.

• Uphold the resort's brand image and commitment to service excellence.

⸻

Requirements

• Previous experience in the hospitality or resort industry is strongly preferred.

• Strong communication skills in English, Hindi, and Marathi.

• Professional, approachable, and guest-oriented personality.

• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

• Flexibility to work weekends, evenings, and holidays in line with hospitality schedules.

• Familiarity with Property Management Systems (PMS) or front office software is an advantage.

⸻

What We Offer

• Food and accommodation provided at the property.

• 2 offs per month for work-life balance.

• Opportunities for career growth in hospitality operations.

• A supportive and professional work environment with exposure to resort management.

  • Hotel Receptionist

    11 hours ago

    Mumbai, Maharashtra, India Hotel Western Inn Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionHotel Western Inn is a hospitality company based in Green Valley, Vasai West, Sandor, India. We are committed to providing excellent service and comfortable accommodations. Our establishment offers a welcoming atmosphere for all guests, ensuring a memorable and enjoyable stay. We prioritize customer satisfaction and aim to create a...

  • Hotel Receptionist

    2 days ago

    Navi Mumbai, Maharashtra, India Hotel City View Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage front desk operations* Greet guests & handle check-ins/outs* Maintain guest records & communicate with departments* Assist with reservations & room requests* Uphold hotel standards & policies

  • Receptionist

    2 weeks ago

    Navi Mumbai, Maharashtra, India Ind Aust Maritime Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    About Company:CASTLE SHIPS is a specialist seaborne carrier of clean petroleum products. Customers rely on CASTLE SHIPS fleet to move energy and clean petroleum products from refineries to various locations worldwide.Job Overview:We are looking for a smart, professional, and customer-oriented Receptionist to manage front desk operations and provide...

  • Receptionist

    16 hours ago

    Navi Mumbai, Maharashtra, India Castle Ships Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    About Company:CASTLE SHIPS is a specialist seaborne carrier of clean petroleum products. Customers rely on CASTLE SHIPS fleet to move energy and clean petroleum products from refineries to various locations worldwide.Job Overview:We are looking for a smart, professional, and customer-oriented Receptionist to manage front desk operations and provide...

  • Receptionist

    14 hours ago

    Mumbai, Maharashtra, India CIEL HR Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Receptionist / Front Desk ExecutiveLocation: Kandivali, Mumbai | Division: Corporate | Department: AdministrationExperience: 0 to 05 yearsResponsibilities:Manage front office & reception dutiesHandle calls, correspondence & visitor managementSupport HR & Accounts in admin tasksMaintain stock registers (stationery, first aid, etc.)Requirements:FemaleStrong...

  • Front Desk Receptionist

    1 week ago

    Mumbai, Maharashtra, India HSQUARE Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionHSquare is where affordability meets comfort, and community blends seamlessly with convenience. Designed for students and young professionals, HSquare combines the relaxed vibe of a hostel with the elevated experience of a hotel, offering the best of both worlds under one roof. Our mission is to provide an environment that is both...

  • Front Desk Receptionist

    6 days ago

    Navi Mumbai, Maharashtra, India Castle Ships Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About Company:Castle Ships commenced operations in 2006 and acquired its first tanker in the same year. Over the years the company has evolved as a pure play product tanker company. While the company has grown in size, it has matured as a reliable maritime partner to its customers. Castle Ships traces its linage to Ind-Aust Group and is its subsidiary.Job...

  • Hotel Front Desk Receptionist

    10 hours ago

    Mumbai, Maharashtra, India G. K. S. A. Numerrus Hotels Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Final year Hotel Management studentsFresh graduates Experienced front office professionals looking for a new roleExcellent communication & interpersonal skillsBasic computer knowledgeProfessional appearance and groomingCustomer-first attitude Required Candidate profileHospitality

  • Receptionist

    2 weeks ago

    Mumbai, Maharashtra, India CPL Aromas Full time

    Job DescriptionAs the largest fragrance only fragrance house in the world, we take pride in proactively shaping the future of the fragrance industry. We focus all our creativity, innovation, and energy into making fragrances and nothing else. CPL Aromas is home to some of the worlds leading perfumers, and were trusted by top brands to translate their...

  • Club Receptionist

    3 weeks ago

    Mumbai, Maharashtra, India Soho House & Co Full time

    Who we are…Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.The Mission…Soho House is a platform for creativity and a space for its...