Club Receptionist

1 week ago

Mumbai, Maharashtra, India Soho House & Co Full time
Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

The Mission…

Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world.

Benefits

Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Membership

Two Week-offs a week

Discount on Food, wine-spirits & rooms

Discount on all Cowshed products (up to 50%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Local Pension plan and Health Scheme

What We Are Looking For

We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.

You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.

Furthermore, we would like you to be able to say yes to the following:

Team player who communicates well with all colleagues

Punctual, reliable and trustworthy

Sense of urgency

Yes, yes, yes mentality

Can do attitude

The role...

- Greet and welcome all guests and members warmly at all times.
- Receive calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries.
- Responsible to answer the main line and sending calls in the right direction as needed.
- Be well versed on all aspects of the Club, including all menus, and daily events.
- Receptionists must keep the reception area, desk, and coat check clean at all times.
- Take IRD orders.
- Knowledge of IRD menus.
- Perform Guest List duties on the floor level or Rooftop.
- Assist with any guest related issues.
- Converse with members and report any potential issues to their Manager.
- Maintain a fun and energetic attitude at all times.
- Perform other duties as assigned by supervisor/manager.
- Comply with all hotel policies, standards and local laws.
- Any other tasks assigned by manager.

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