Salesforce Administrator

Job Description

Our Mission

SPAN is enabling electrification for all

We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.

- Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
- Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.

At SPAN, we believe in:

- Enabling homes and vehicles powered by clean energy
- Making electrification upgrades possible
- Building more resilient homes with reliable backup
- Designing a flexible and distributed electrical grid

The Role

We are looking for a talented Salesforce Administrator to add to the Sales Operations org at SPAN. In this role you will build, manage and scale out infrastructure to support all channels of the SPAN commercial team.

Responsibilities

- Work cross-functionally to support Operations and Finance needs that impact the CRM; coordinate sales and operations processes with our operations analyst and specialists
- Collaborate with stakeholders to translate and define priorities into requirements and create documented scalable solutions
- Develop new functionality as SPAN expands into new channels and launches new products
- Create and manage custom fields, objects, layouts, list views, triggers, user permissions, and workflows.
- Ensure optimal performance of Salesforce systems and products, upgrading and configuring where necessary. Manage roles, profiles, sharing rules, workflows, groups and integrated apps and software

About You

Required Qualifications

- 3-5 years experience as a Salesforce Administrator, Business Systems Analyst, or similar role within the Salesforce ecosystem
- 2-4 years of experience working with Salesforce CRM in a fast-moving, growth-oriented B2B and/or Channel Sales Model environment
- Experience interacting this business stakeholders and translating business requirements to technical requirements
- Experience with Flows, documenting technical changes, UAT, and end-user training
- Certified Salesforce Administrator and/or Salesforce advanced administrator certification
- Experience troubleshooting automation and data quality issues
- Experience with Requirements Gathering across a diverse set of business stakeholders
- Driven, positive attitude, and get-it-done mentality
- High attention to detail is required for this role

Bonus Qualifications

- Experience with Salesforce Communities
- Experience with Salesforce CPQ
- Experience with Account Engagement Pardot
- Experience with release management across multiple sandbox environments (DevOps)
- Platform Developer or App Builder Certification
- Experience with Tableau

Life at SPAN

Our Bengaluru team plays a pivotal role in SPAN's continued growth and expansion. Together, we're driving engineering, product development, and operational excellence to shape the future of home energy solutions.

As part of our team in India, you'll have the opportunity to collaborate closely with our teams in the US and across the globe. This international collaboration fosters innovation, learning, and growth, while helping us achieve our bold mission of electrifying homes and advancing clean energy solutions worldwide.

Our in-office culture offers the chance for dynamic interactions and hands-on teamwork, making SPAN a truly collaborative environment where every team member's contribution matters.

Our climate-focused culture is driven by a team of forward-thinkers, engineers, and problem-solvers who push boundaries every day.

- Do mission-driven work: Every role at SPAN directly advances clean energy adoption.
- Bring powerful ideas to life: We encourage diverse ideas and perspectives to drive stronger products.
- Nurture an innovation-first mindset: We encourage big thinking and bold action.
- Deliver exceptional customer value: We value hard work, and the ability to deliver exceptional customer value.

Benefits At SPAN India

Generous paid leave

ComprehensiveInsurance & Health Benefits

Centrally located office in Bengaluru with easy access to public transit, dining, and city amenities

Interested in joining our team Apply today and we'll be in touch with the next steps