Team Lead, Sort Center

DESCRIPTIONAmazon - where builders can build We re looking for a smart customer-obsessed innovator and owner to join our Operations TeamPurview of a Team Lead Team Lead Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form She he should be able to come up with process improvements drive them through completion Responsibilities include but are not limited toManaging a shift constantly identifying opportunities to improve team performance and owning associated change management xc2 xb7 Developing and or referring to performance metrics to drive team performance and business results xc2 xb7 Identifying the business impact of trends and making data backed decisions xc2 xb7 Communicating with external customers Carriers Vendors Suppliers and internal customers Finance Ops Excellence Fulfillment Centers xc2 xb7 Escalating problems or variances in the information and data to the relevant owners and following through on resolutions xc2 xb7 Ability to pull data from numerous databases using Excel Access SQL and or other data management systems and to perform ad hoc reporting and analysis as needed is a plus Key job responsibilities Amazon - where builders can build We re looking for a smart customer-obsessed innovator and owner to join our Operations TeamTeam Lead Team Lead Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form She he should be able to come up with process improvements drive them through completion Responsibilities include but are not limited toManaging a shift constantly identifying opportunities to improve team performance and owning associated change management xc2 xb7 Developing and or referring to performance metrics to drive team performance and business results xc2 xb7 Identifying the business impact of trends and making data backed decisions xc2 xb7 Communicating with external customers Carriers Vendors Suppliers and internal customers Finance Ops Excellence Fulfillment Centers xc2 xb7 Escalating problems or variances in the information and data to the relevant owners and following through on resolutions xc2 xb7 Ability to pull data from numerous databases using Excel Access SQL and or other data management systems and to perform ad hoc reporting and analysis A day in the life Amazon - where builders can build We re looking for a smart customer-obsessed innovator and owner to join our Operations TeamTeam Lead Team Lead Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form She he should be able to come up with process improvements drive them through completion BASIC QUALIFICATIONS- Bachelor s degree - Speak write and read fluently in English - Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Lean and six sigma certification