
Immediate Start: Telecaller – Inbound
1 day ago
Job Description
Company: Digitos Technologies Pvt. Ltd.
Location: Gurgaon (Head Office)
Reports To: Sales Manager / Director
Digitos is a leading provider of self-service kiosks, digital menu boards, LED video walls, and digital signage solutions for QSR chains, hospitals, retail, and government institutions across India and international markets.
Inbound Calls
- Answer customer queries about Self Serivce kiosks, LED displays, digital signage, and solutions.
- Share company/product details confidently and professionally.
- Capture lead details (name, company, requirements) into the CRM system.
- Pass qualified leads to Sales Managers for follow-up.
Outbound Calls
- Call target companies (from database provided by Sales/Marketing team).
- Introduce Digitos solutions and understand their requirements.
- Qualify leads by asking discovery questions (budget, timeline, decision-maker).
- Fix meetings/demos for Sales Managers with CXOs, Procurement Heads, and Ops teams.
Coordination & Reporting
- Maintain daily call logs and update CRM/MIS with status.
- Follow up on proposals and pending decisions over phone/email.
- Share feedback from prospects with Sales & Marketing teams for strategy improvement.
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