Telecaller / Telecalling For Bpo

5 days ago

Bengaluru, India Glympse Human Capital Services Full time

Job Description Description We are seeking a motivated Telecaller to join our BPO team in India. The ideal candidate will have a passion for sales and customer service, with the ability to engage with customers effectively over the phone. This role is suitable for individuals with 0-2 years of experience looking to build a career in telecalling. Responsibilities - Conduct outbound calls to potential customers to promote products and services. - Respond to customer inquiries and provide information about products and services. - Maintain records of customer interactions and transactions in the CRM system. - Identify customer needs and recommend suitable solutions. - Achieve daily and monthly targets set by the management. - Follow up on leads and referrals to generate new business opportunities. Skills and Qualifications - Excellent verbal communication skills in English and Hindi. - Strong interpersonal skills to build rapport with customers. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Basic knowledge of computer applications and CRM software. - Good listening skills to understand customer needs and concerns. - Sales-oriented mindset with a positive attitude towards achieving targets.

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