Program Manager

1 week ago

Cochin Kochi Ernakulam, India Allime Tech Solutions Full time

Job Description Key Responsibilities: Project Program Coordination: - Lead end-to-end planning, execution, and delivery of key initiatives. - Define goals, timelines, stakeholders, and deliverables keeping everything organized and moving forward. - Manage day-to-day project operations including tracking progress, surfacing risks, andensuring alignment across teams. - Support the transition of training content, systems, and workflows as part of large-scale operational changes, including platform migrations. - Cross-Functional Collaboration: - Act as a central point of contact, working with teams across content, platforms, operations, and customer support. - Facilitate communication and alignment across stakeholders, ensuring everyone understands goals, responsibilities, and timelines. - Build relationships and foster a collaborative environment. Operational Process Development: - Help design, document, and improve processes that support the delivery and management of training programs and content. - Support the development of new operational workflows to align with changes in systems and tools, such as content access, purchasing, and user provisioning. - Identify gaps or ineciencies in how we work and propose solutions that improve consistency, quality, or scalability. - Support readiness activities like training, documentation, and communications to ensure - proper change management and team awareness. - Strategic Support Flexibility: - Maintain a high-level view of ongoing work, ensuring alignment with broader learning and enablement goals. - Jump in to lead or support additional projects as priorities shift or new opportunities arise. - Bring a problem-solving mindset to evolving team needs and business requirements. Requirements: - 5+ years of project or program management experience, ideally in learning, enablement, or business operations. - Strong organizational and communication skills - you excel at creating structure and keeping people informed. - Experience working cross-functionally with multiple stakeholders and departments. - Strong interpersonal skills with the ability to build relationships and influence without authority. - Comfortable managing several moving parts and adapting quickly to change. - Self-starter with the ability to work independently while also supporting team efforts. - Familiarity with tools like Google Workspace, project trackers (e.g., Asana, Smartsheet, Trello), and content or learning systems is a plus. - Bonus: Experience in customer education, training operations, or content management.

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