Lead Sre

Job Category Software Engineering Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability As a Lead Site Reliability Engineer at JPMorgan Chase within the Employee Platforms team you hold a leadership role in your team demonstrate strong knowledge across multiple technical domains and advise others on the technical and business issues facing them Take lead and conduct resiliency design reviews break up complex problems into digestible work for other engineers act as a technical lead for medium to large-sized products and provide advice and mentoring to other engineers Job responsibilities Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team Leads initiatives to improve the reliability and stability of your team s applications and platforms using data-driven analytics to improve service levels Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses Documents and shares knowledge within your organization via internal forums and communities of practice Drive to self-educate and evaluate new technology Has the ability to teach new programming languages to team members Has the ability to expand and collaborate across different levels and stakeholder groups Demonstrates Strong sense of ownership urgency and drive Required qualifications capabilities and skills Formal training or certification on Site Reliability Engineering concepts and 5 years applied experience Deep proficiency in reliability scalability performance security enterprise system architecture toil reduction and other site reliability best practices with the ability to implement these practices within an application or platform Experience with developing on Cloud especially AWS and knowledge in Infrastructure as Code tools such as Terraform Fluency in at least one programming language such as e g Python Java Spring Boot Net etc Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines Proficiency and experience in observability such as white and black box monitoring SLO alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc Proficiency in continuous integration and continuous delivery tools e g Jenkins GitLab Terraform etc Experience with container and container orchestration e g ECS Kubernetes Docker etc Experience with troubleshooting common networking technologies and issues Ability to identify and solve problems related to complex data structures and algorithms Preferred qualifications capabilities and skills Experience with AWS ECS EKS Terraform Drive to self-educate and evaluate new technology About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing Our corporate teams are an essential part of our company ensuring that we re setting our businesses clients customers and employees up for success