Technology Manager Ii-sre& Devops

About lululemon India Tech Hub Founded in 1998 at Vancouver lululemon is a performance apparel company that sells athletic and lifestyle products Setting the bar in technical fabrics and functional design we create transformational products and experiences that support people in moving growing connecting and being well We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style We use a unique product creation methodology called Science of Feel in all our products to offer convenient comfortable and long-lasting experience We owe our success to our innovative products commitment to our people and the incredible connections we make in every community we re in As we continue to elevate our shopping experience our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems Merchandising and Planning Digital Presence distribution and logistics and corporate systems Our team in India works as an extension of the global team on projects of strategic importance Technology Manager II ITH About lululemon lululemon is an innovative performance apparel company for yoga running training and other athletic pursuits Setting the bar in technical fabrics and functional design we create transformational products and experiences that support people in moving growing connecting and being well We owe our success to our innovative products commitment to our people and the incredible connections we make in every community we re in As a company we focus on creating positive change to build a healthier thriving future In particular that includes creating an equitable inclusive and growth-focused environment for our people As we continue to elevate our shopping experience our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems Merchandising and Planning Digital Presence distribution and logistics and corporate systems Our team in India works as an extension of the global team on projects of strategic importance Who we are lululemon is a yoga-inspired technical apparel company up to big things The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice We are proud to be a growing global company with locations all around the world from Vancouver to Shanghai and places in between We owe our success to our innovative product our emphasis on our stores our commitment to our people and the incredible connections we get to make in every community we are in About this team This role is on a Digital Transactions and Identity team in the lululemon technology organization lululemon Engineering is dedicated to building secure reliable and performant products for our guests and partners We embrace the philosophies of Agile DevOps and SRE to accelerate our development process and provide the most enjoyable inclusive and supportive work environment possible We believe our journey is more fun when it is collaborative as we focus on the future instead of the past As Technology Manager you will work as part of a global team supported by our business engineering and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemons business goals A day in the life Lead and grow a team of skilled engineers architects and analysts through empathy and people-centric approach Set the team s delivery roadmap and technical goals working closely with technology leaders in North America and other partner teams Ensure team s deliverables meet the security quality and engineering maturity standards set by enterprise architecture and engineering Ensure that team is delivering as per the planned timelines by helping remove any blockers Manage the resource and delivery plans for the team Ensure the right skills are being used to solve the right problems by supporting the team with coaching skills development and career path leadership Being a role model and lead awareness and training for your team in our IDEA program - Inclusion Diversity Equity and Action Key Responsibilities We are seeking an experienced Technology Manager to lead Site Reliability Engineering SRE DevOps and cloud infrastructure for a billion-dollar retail enterprise operating from India in close partnership with North America The ideal candidate will bring deep expertise in IBM Sterling Order Management System OMS microservices architecture AWS cloud and AI-infused DevOps practices while also being a strong people leader and vendor manager Order Management Microservices Oversee technology delivery and reliability for Sterling Order Management System OMS ensuring seamless integration with retail ecosystems Design develop and manage microservices-based architectures to enable modular scalable and resilient order management capabilities Partner with product and business stakeholders in India and North America to align order orchestration with customer and supply chain needs SRE DevOps Leadership Lead SRE and DevOps teams to ensure high availability performance and resiliency of mission-critical retail platforms Implement AI-driven monitoring predictive scaling anomaly detection and automated incident response to improve operational efficiency Define and enforce CI CD pipelines automation frameworks and observability standards across platforms Cloud Infrastructure Architect deploy and administer AWS infrastructure for secure scalable and high-availability solutions Drive cloud optimization for cost efficiency performance and compliance across multiple regions Establish disaster recovery and business continuity strategies for global retail operations Data Engineering Analytics Build and optimize data engineering pipelines for ingestion transformation and storage of high-volume retail data Integrate AI and machine learning models into data workflows for intelligent insights forecasting and decision automation Partner with analytics and product teams to power personalization demand planning and operational intelligence Leadership Governance Provide technical leadership to cross-functional teams in India driving delivery in alignment with global North American retail strategies Manage and govern external vendors and service providers ensuring accountability quality and cost efficiency Mentor and develop engineering teams fostering a culture of innovation ownership and continuous improvement Qualifications Experience Bachelor s degree in computer science or related field advanced degree preferred 1214 years of IT experience with increasing responsibility in technology delivery SRE DevOps or infrastructure management Minimum 5 years of direct leadership experience managing and scaling engineering teams Hands-on expertise with Sterling OMS microservices architecture and AWS infrastructure Proven experience in DevOps practices CI CD automation observability and incident management Strong background in data engineering pipelines and integration with analytics AI platforms Demonstrated success in managing external vendors and global service providers Excellent communication stakeholder management and leadership skills in cross-regional IndiaNorth America environments