Operations Intern

4 weeks ago

Delhi, India Airlearn Full time

About the Role Airlearn is seeking proactive and detail-oriented Operations Interns with strong communication skills and a passion for learning. This internship offers hands-on exposure to the operational backbone of an innovative EdTech organization. You will support day-to-day operations, coordinate between teams, and ensure seamless learner and educator experiences. Responsibilities LMS Management (Internal Platform) Manage and maintain the Learning Management System (LMS) for smooth course delivery. Upload, organize, and monitor content. Identify and troubleshoot system issues, escalating when necessary. Support automation and process improvements for better learner experience. Learner & Educator Liaison Act as the primary bridge between language experts and internal teams. Address inquiries, resolve operational concerns, and ensure clear communication. Daily Operations Coordination Assist in overseeing daily operations to ensure all tasks are executed efficiently. Coordinate across departments to maintain workflow consistency and timelines. Track deliverables and help identify potential process improvements. Content Quality Assurance Review educational content to ensure accuracy, clarity, and alignment with brand standards. Proofread materials for grammar, structure, and completeness before publishing. Collaborate with content and design teams to maintain high-quality learning materials. Documentation & Data Management Maintain internal trackers, reports, and operational databases using Google Sheets. Ensure confidentiality and accuracy across all documentation processes. Continuous Learning & Adaptability Stay open to new tools, systems, and workflows as the organization evolves. Take initiative in solving challenges and contributing to process optimization. Exhibit flexibility in handling diverse operational responsibilities. Qualifications Excellent English communication skills (spoken and written). Proficiency in Google Workspace (Sheets, Docs, Slides, Drive). Strong attention to detail and the ability to handle multiple tasks simultaneously. Eagerness to learn, adapt, and contribute in a fast-paced team environment. Required Skills Excellent English communication skills (spoken and written). Proficiency in Google Workspace (Sheets, Docs, Slides, Drive). Strong attention to detail and the ability to handle multiple tasks simultaneously. Eagerness to learn, adapt, and contribute in a fast-paced team environment. Preferred Skills Gain hands-on experience in the dynamic and fast-growing EdTech industry. Work with an innovative, collaborative, and growth-oriented team. Access cutting-edge tools and systems in educational operations. Strengthen your skills in content management, communication, and coordination. Be part of a mission-driven company shaping the future of learning.

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