Business Development Specialist

3 weeks ago

Lucknow, Uttar Pradesh, India To-Let Globe 'TLG' Full time
Job Description

1. Business Development Internship (Unpaid)
To-Let Globe is hiring for the role of Business Development Intern
Role Description:
This is a part-time, remote Business Development Internship role. The Business
Development Intern will be responsible for lead generation, market research, and
customer service. The intern will also assist with the day-to-day tasks associated with
business development such as cold-calling and preparing presentations for potential
clients.
Responsibilities of the Intern:
Pay close attention to the customer&aposs needs, concerns, and questions. Actively
listening to their words, tone, and emotions will help you understand their
requirements and respond appropriately.
Show empathy towards customers&apos issues and concerns. Be patient, even in
challenging situations, and try to understand and address their problems
effectively.
Speak clearly and use concise language to ensure that the customer
understands your message. Avoid jargon or technical terms that may confuse the
customer.
Maintain a positive attitude throughout the conversation, regardless of the
customer&aposs tone or behavior. Stay calm, polite, and professional at all times,
aiming to resolve their queries or issues.
Develop strong problem-solving skills to address customer concerns efficiently.
Be proactive in finding solutions and offer alternatives when necessary.
Respect the customer&aposs time by providing prompt and efficient service. Be
mindful of call duration while ensuring that the customer feels valued and heard.
Be adaptable to different customer communication styles and preferences. Adjust
your tone, pace, and approach to match the customer&aposs needs and personality.
Seek feedback from supervisors or colleagues to identify areas for improvement.
Actively work on enhancing your telephonic communication skills through training
and practice.
Duration: 93 days + 6 days training
Location: Work from home
Working Days: 6 days a week from Tuesday - Sunday
Working hours: 3 flexible working hours ( In between 9 AM to 9 PM )
Stipend: UNPAID
Benefits: Certificate of Completion, Letter of Appreciation, and a Progress Report.
Essential: Proficiency in Hindi is a prerequisite.

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