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mgr (technical support - ub)
4 weeks ago
1. JOB PURPOSE
Technical Trainer is responsible for pan India Technical Trainings to be rolled out to Dealership Staff. The role requires the Trainer to gather training needs, develop content, deploy training modules and monitor for effectiveness.
1. INTERACTION WITH STAKEHOLDERS
Internal
External
Direct
Urbanite >Service, Operations >Manufacturing >EV
Dealership
Indirect
1. JOB REQUIREMENTS
Educational Qualifications
Essential: Engg- Electrical, Electronics & computer science || Electrical And Electronics Engineering
Preferred Institution: NIT & Equivalent
Desired Qualification: ||
||
Work Exp
Min: 3
Max:6
1. KEY COMPETENCIES
Technical/Functional
1. Training Needs Identification
2. Training Needs Analysis
3. Technical & Soft Skills Content Creation
4. Training Effectiveness
5. ROTI
Behavioural
L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations
KEY RESPONSIBILITIES
1 Training to Dealer Manpower
1.1 Prepare training plan and training calendar based on untrained manpower data.
1.2 Provide training to dealer manpower and BAL team.
1.3 Post training skill evaluation, keeping training records .
2 Development of Training SOPs
2.1 Coordination with Technical team to keep track of new changes in product and procedures.
2.2 Development of SOPs and training materials based on the changes.
