Senior Process Expert

3 weeks ago

Nagpur, Maharashtra, India Maersk Full time

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve With over 100 000 employees across 130 countries we work together to shape the future of global trade and logistics Join us as we harness cutting-edge technologies and unlock opportunities on a global scale Together let s sail towards a brighter more sustainable future with Maersk What we offer Impact Your work will directly contribute to the success of our global operations Opportunity Maersk provides ample opportunities for growth and development both professionally and personally Innovation Join a forward-thinking team that embraces innovation and cutting-edge technologies Global Exposure Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices Work-Life Balance We value work-life balance and offer flexible working arrangements to support our employees Customer Experience Focuses on post-onboarding customer service within the Maersk environment Responsibilities may include Managing customer communication channels Handling customer cases Onboarding and maintaining customer relationships Managing contracts and disputes Administrative Stream Provides support through skilled technical administrative or operational tasks This stream encompasses roles from entry-level to experienced individual contributors Entry-level to Experienced Individual Contributors Roles range from highly supervised entry-level workers technicians and administrative staff to experienced individuals with strong technical or practical knowledge in specific areas capable of specialized operational support Top Level of Career Stream Individuals work independently applying standards while also adapting processes to solve problems Colleague Level Works on limited scope and complexity tasks using independent judgment within defined boundaries and guidelines typically under supervision Skills are developed through job-related training and on-the-job experience within a specific discipline Knowledge Possesses knowledge of standardized work routines methods general facts and information but may need to escalate non-routine problems Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements We are happy to support your need for any adjustments during the application and hiring process If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing

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