Senior Manager-regional Training Center

3 weeks ago

Bangalore Karnataka, India Tata Motors Full time

Purpose of the Role To deliver technical training to Channel Partner service manpower through effective utilisation and maintenance of RTC resources in order to build the competency of our Channel Partner service manpower within policy guidelines Job Responsibility Ensure Training Centre seat utilisation on a monthly basis for the technical courses conducted of seats utilised Ensure Trainer Utilisation on monthly basis for the courses conducted no of days month Ensure trained manpower of Channel Partners by delivering training courses at the Training Centre No of Channel Partner manpower trained Carry out On-Job Assessment for a target set of workshop manpower for Level-1 and Level-2 certification Numbers assessed Timely execution of Prelims and Regional Zonal rounds of SkillNext with quality Timeline Ensure 5S score of 85 for the Training Centre every Quarter 5S Score Obtain inputs from field service team regarding region specific training needs and share the same with ATC Pune for receiving relevant training course content As per business requirement Impart need-based technical training to institutional customers fleet customers and training institutes on our products As per business requirement Maintain training nominations training attendance training scores on LMS Learning Management System and send monthly reports to Head-ATC for review and corrective action Maintain training equipment tools instruments and aggregates for repetitive usage Make and share annual capital budget requirements and other training resource requirements with RO ZO and Lead ATC Communicate with concerned service provider and Regional Office for ensuring RTC agreement renewals and administrative matters related to RTC infrastructure like safety canteen facility hygiene and training consumables Timeline Assess the quality of training being imparted by the contract trainer in H1 and H2 and give necessary feedback coaching and technical inputs to contract trainer Assessment score Stakeholder Profiles Nature of Interactions Internal Regional Office Zonal Office MIS on Region s training performance and action for improvements Monthly ATC team Course content MIS LMS matters technical updates Monthly External RTC Service Provider Upkeep of RTC infrastructure and related administrative matters as per business requirement Channel Partners Nomination and training of service manpower Weekly Aggregate Suppliers Technical Training as per business requirement Fleet Customers Training Institutes Vendors Need based technical training as per business requirement Desired Candidate Profile Bachelor of Engineering Mechanical Electrical with minimum 5 years of experience in Automobiles Skills Competencies Technically strong and passionate Ability to Train coach and upskill manpower of Channel Partners Administrative skills

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