Associate - Insurance Operations [T500-20234]

1 week ago

Malappuram, India ANSR Full time

ANSR is hiring for one of its clients.

About Arch

Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer.

We are seeking a driven and detail-oriented professional to join our organization as an Associate – Insurance Operations. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.

This is a unique opportunity to be part of a global organization where your contributions will directly shape the way we work, collaborate, and grow. If you are looking to join a values-driven company that rewards ownership, initiative, and teamwork, we invite you to apply.

Tasks / Responsibilities:

- Delivering a meticulous and streamlined administrative service/SSR.
- Dedicated to the precise management of data entry, meticulous data cleansing, and rigorous quality control of client and business partner information.
- Executing submission logging duties with precision, while also playing a pivotal role in achieving a seamless month-end close process.
- By meticulously managing policy data, implementing robust quality controls, and fostering collaboration across teams.
- Processing daily transactions as per the targets set by the process
- Exhibit the ability to manage and accommodate change effectively self and within the team proactively
- Follow all the policies outlined by the organisation
- Organize/ participate in various divisional level and organization level activities and initiatives.
- Ensuring on-time Weekly/Monthly reporting as required
- Liaising with other departments as necessary
- Engage in both process-oriented and personal skill enhancement trainings, while staying informed about industry updates.

Desired Skills:

- Accurate Data Entry:
- Understand customer requests and input accurate information into relevant IT/support systems.
- Ownership and Collaboration:
- Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
- Consider the broader picture and recognize the importance of each process within the operational framework.
- Effective Communication:
- Correspond with customers in a clear and concise manner to ensure mutual understanding.
- Proactive Workflow Management:
- Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
- Ensure that all tasks are completed within designated timelines to uphold operational efficiency and customer satisfaction.

Education/Experience:

- Educational Qualification: Graduation in any discipline
- Previous work experience in relevant industry (not mandatory)
- Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
- Good analytical skills, decision making, attention to detail, and business process orientation
- Must be flexible to work in different shifts

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