
Only 24h Left Technical Associate
4 weeks ago
Job Description
Key Responsibilities
- Operate and manage live streaming sessions using OBS Studio, including setup,
switching scenes, and troubleshooting.
- Coordinate with instructors to ensure timely and efficient class operations.
- Monitor live class performance, resolve real-time issues, and provide immediate
support if needed.
- Maintain and update basic Excel spreadsheets to track session data, attendance,
and other key metrics.
- Perform basic computer tasks such as file organization, system checks, and
software support.
- Collaborate with the content and support teams for pre- and post-session
requirements.
- Ensure that technical equipment (cameras, microphones, internet, etc.) is tested and
functional before sessions begin.
Requirements
- Basic experience or familiarity with OBS (Open Broadcaster Software).
- Proficient with Microsoft Excel (data entry, formatting, filtering, etc.).
- General understanding of computer operations and troubleshooting.
- Strong attention to detail and ability to follow procedures.
- Good communication skills and team player attitude.
- Willingness to work in flexible shifts based on the live class schedule.
- Prior experience in handling live sessions or webinars is a plus.
Preferred Qualifications
- Prior work experience in an EdTech, live content, or technical support role.
- Familiarity with Google Sheets and Zoom/Meet platforms.
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