Only 24h Left Technical Associate

4 weeks ago

Delhi India Drishti IAS Full time

Job Description

Key Responsibilities

- Operate and manage live streaming sessions using OBS Studio, including setup,

switching scenes, and troubleshooting.

- Coordinate with instructors to ensure timely and efficient class operations.
- Monitor live class performance, resolve real-time issues, and provide immediate

support if needed.

- Maintain and update basic Excel spreadsheets to track session data, attendance,

and other key metrics.

- Perform basic computer tasks such as file organization, system checks, and

software support.

- Collaborate with the content and support teams for pre- and post-session

requirements.

- Ensure that technical equipment (cameras, microphones, internet, etc.) is tested and

functional before sessions begin.

Requirements

- Basic experience or familiarity with OBS (Open Broadcaster Software).
- Proficient with Microsoft Excel (data entry, formatting, filtering, etc.).
- General understanding of computer operations and troubleshooting.
- Strong attention to detail and ability to follow procedures.
- Good communication skills and team player attitude.
- Willingness to work in flexible shifts based on the live class schedule.
- Prior experience in handling live sessions or webinars is a plus.

Preferred Qualifications

- Prior work experience in an EdTech, live content, or technical support role.
- Familiarity with Google Sheets and Zoom/Meet platforms.

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