(Only 24h Left) Helpdesk Associate

3 days ago

Noida India NTT Data Full time

Job Description

Req ID:313122

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

General Duties and Responsibilities:

In these roles, you will be responsible for:

Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
Record, Update, and Escalate Support issues to the next level promptly.
Support all IT onboarding activities for end-users
Work with our internal IT Teams on system testing, integration, and maintenance.
Engage in discovering new IT business tools to support our business users and our internal IT Team.
Seek, Suggest, Evaluate, and implement process and technology improvements.
Willing to learn grow in other IT Business areas
Requirements for this role include:

Excellent English written and verbal communication skills.
Exceptional customer service skills.
Great Team player
24/7 rotational shifts and week offs and Work from Office mandatory
Excellent communication skills, comfortable working with various stakeholders
Strong troubleshooting skills, bug-finding, and resolution
Ability to work independently within a diverse global team
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

  • Only 24h Left Helpdesk Associate

    3 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 307383NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida Uttar Pradesh IN-UP India IN Requirements...

  • Helpdesk Associate

    14 hours ago

    Noida, India NTT Data Services Full time

    -Helpdesk Associate - Service Desk (2018-288185) - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be...

  • Only 24h Left! Helpdesk Associate

    4 days ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 320457NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida Uttar Pradesh IN-UP India IN Requirements ...

  • Helpdesk Associate

    1 week ago

    Noida, India NTT Data Services Full time

    **Job Role** **Domain** **Job Description **Years of Experience** Helpdesk Associate - Service Desk - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to...

  • Helpdesk Associate

    14 hours ago

    Noida, India Nlb Services Full time

    Job Title: Helpdesk Associate 1 side cab in odd shift time (pickup/drop) Qualifications: Any Graduate - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications** - **Helpdesk Associate in Service Desk**: - Must be a Graduate - **Good...

  • Helpdesk Associate

    14 hours ago

    Noida, India Hashmap Full time

    **Requirements**: - Helpdesk Associate at Grade-5 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: - Typically,...

  • Helpdesk Associate

    1 week ago

    Noida, India NTT DATA North America Full time

    Job Description Req ID: 335608 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India...

  • Helpdesk Associate

    14 hours ago

    Noida, India NTT DATA Full time

    We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh, India. At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the...

  • Helpdesk Associate

    14 hours ago

    Noida, India NTT Data Services Full time

    We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh, India. At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the...

  • Helpdesk Associate

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 335520 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida Uttar Pradesh IN-UP India IN At NTT...