Asst Front office Manager

1 day ago

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Job Description Company Description Hotel Rama Heritage, located in the heart of Nashik, Maharashtra, is a leading hospitality company dedicated to providing exceptional guest experiences. Conveniently based on Old Mumbai Agra Road, near key landmarks such as Sakhala Mall and Kalaka Mandir, the hotel is known for its commitment to quality service and comfort. Hotel Rama Heritage prides itself on creating a welcoming environment for both leisure and business travelers. The property reflects a blend of traditional hospitality and modern amenities to meet diverse client needs. Role Description This is a full-time, on-site role for an Assistant Front Office Manager, located in Nashik. The Assistant Front Office Manager will oversee essential front office operations, ensuring smooth administration, efficient check-in and check-out processes, and excellent customer service. Responsibilities include managing guest relations, resolving inquiries or concerns, and boosting customer satisfaction through effective communication and organizational skills. Qualifications - Proficiency in Office Administration and Front Office operations - Strong focus on Customer Service and Customer Satisfaction - Excellent Communication skills for guest interaction and problem resolution - Ability to handle multitasking and manage time efficiently - Experience in the hospitality industry is a plus - Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

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