Avp - Servicenow It Asset Mangement

About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title Hardware and Software Asset Manager ServiceNow Corporate Title AVP Location Bengaluru Job Profile Shift- General Shift Need to be flexible Roles and Responsibilities We are looking for an ITAM ServiceNow AVP to support the implementation configuration and day-to-day operations of IT Asset Management processes on the ServiceNow platform The candidate will work closely with IT procurement and business teams to ensure accurate tracking compliance and optimization of IT assets Key Responsibilities Configure and maintain ServiceNow IT Asset Management HAM SAM Pro modules Support the end-to-end lifecycle of hardware and software assets procurement deployment maintenance and retirement Perform data management asset records reconciliation and maintaining accuracy in the CMDB Assist in software license compliance activities including tracking audits and optimization Run discovery and reconciliation jobs to ensure asset data integrity Generate standard and ad-hoc asset reports dashboards and KPIs Collaborate with platform teams for enhancements integrations and automation Ensure compliance with ITAM policies security and audit requirements Job Requirements Required Skills Qualifications Bachelors degree in IT Computer Science or related field 10 years of experience in IT Asset Management with at least 5 years of hands-on ServiceNow ITAM experience Familiarity with ServiceNow CMDB Discovery and ITSM modules Good knowledge of hardware lifecycle management and software license models Basic understanding of ITIL practices Incident Change Request Strong analytical problem-solving and data management skills Good communication and collaboration skills Preferred Nice-to-Have ServiceNow certifications e g CISHAM CISSAM Experience with cloud SaaS asset management Knowledge of financial management chargeback models Equal Opportunity Employer The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race colour national origin physical appearance religion gender expression gender identity sex age ancestry marital status disability medical condition sexual orientation genetic information or any other protected status of an individual or that individual s associates or relatives or any other classification protected by the applicable laws