
Assistant Branch Manager
2 weeks ago
We are seeking a highly motivated and experienced professional to join our team as an Assistant Branch Manager - Mutual Funds. The ideal candidate will have a strong background in the BFSI industry, particularly with mutual funds products and services. This role is crucial for overseeing daily branch operations, enhancing customer satisfaction, and leading a team to achieve sales targets.
Roles and Responsibilities
- Branch Operations & Service Delivery:
- Manage and oversee daily branch operations to ensure efficient service delivery.
- Maintain high standards of customer service and resolve complaints promptly.
- Team Leadership & Sales Management:
- Supervise and guide a team of staff members to achieve sales targets and performance goals.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Business Growth & Market Analysis:
- Analyze market trends and competitor activity to identify growth opportunities.
- Collaborate with other departments to promote cross-selling and upselling opportunities.
Job Requirements
- Experience & Knowledge:
- Professional experience in a similar role within the BFSI industry.
- Strong knowledge of mutual funds products and services.
- Proven experience in managing teams and achieving sales targets.
- Skills:
- Excellent leadership and communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
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