[Apply Now] Customer Service Executive

6 days ago


Gandhinagar GJ IN YOUTHCAMPING Full time

We are seeking a dynamic and motivated individual to join our team as an Office Assistant Sales Representative for our travel company As an Office Assistant you will play a pivotal role in the smooth functioning of our office operations while also actively engaging in sales activities to promote our travel services and products Responsibilities Office Administration Provide administrative support to ensure efficient operation of the office Assist in the preparation of reports presentations and other documents as needed Handle incoming calls and other communications directing them to the appropriate personnel Maintain organized filing systems both electronic and physical Customer Service Respond promptly and professionally to customer inquiries via phone email and in-person Provide information about travel products services and pricing Assist customers in making reservations changes to existing bookings and processing payments Address and resolve customer complaints and issues in a timely manner Actively promote and sell travel packages tours and other services to prospective clients Identify opportunities to upsell or cross-sell additional products to customers Follow up on leads and inquiries to convert them into bookings Meet or exceed sales targets and goals set by management Maintain accurate records of sales activities and customer interactions using our CRM system Contribute ideas for marketing promotions events and advertising initiatives Help maintain content on our website and social media channels ensuring accuracy and relevance Requirements Previous experience in an office administration or customer service role preferred Proven track record in sales or a strong desire to learn and develop sales skills Excellent communication and interpersonal skills Proficiency in experience with CRM software preferred Ability to multitask prioritize and manage time effectively Knowledge of the travel industry and destinations is a plus diploma or equivalent additional qualifications in business administration or sales will be a plus Join our team for exciting journey in the travel industry where every day brings new opportunities to help people explore the world Job Types Full-time Permanent Fresher Internship Contract length 12 months Pay 10 000 00 - 15 000 00 per month Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Schedule Day shift Fixed shift Supplemental Pay Performance bonus Work Location In person Expected Start Date 01 06 2025



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