[15h Left] Front Desk Executive

23 hours ago

Bengaluru India Clinic 365 Full time

Job Description About the Company We are Bangalore's fastest-growing Salon & Spa chain, with three years of proven success. Now, we're launching Clinic 365 our state-of-the-art Skin, Hair, Body & Laser Clinic, and we're looking for a key partner. We're seeking an experienced Consultant Dermatologist with a passion for cutting-edge technology to help build this venture from the ground up. This is a unique opportunity to grow professionally and financially with a company on the fast track. About the Role The Clinic Receptionist serves as the first point of contact for clients, ensuring a welcoming experience and smooth front desk operations. This role involves managing appointments for skin, hair, body slimming, and laser treatments, handling inquiries, and supporting administrative tasks. Key Responsibilities Client Interaction: - Greet clients warmly and provide information about skin, hair, body, and laser services. - Answer phone calls, emails, and social media inquiries promptly and professionally. Appointment Scheduling: - Book and confirm appointments for dermatology, cosmetology, slimming, and laser treatments. - Coordinate with therapists and technicians to manage daily schedules efficiently. Front Desk Operations: - Maintain a clean and organized reception and waiting area. - Handle billing, payments, and product sales (skincare, hair care, slimming packages). Administrative Duties: - Register new clients and update records in clinic management software. - Ensure confidentiality of client information and compliance with clinic protocols. Customer Experience: - Assist clients with pre-treatment instructions and post-treatment care guidelines. - Manage feedback and escalate concerns to the Clinic Manager when necessary. Qualifications & Skills - High school diploma or equivalent; diploma in hospitality or healthcare administration preferred. - Prior experience in a beauty, wellness, or medical clinic setting is an advantage. - Proficiency in MS Office and appointment scheduling software. - Excellent communication and interpersonal skills. - Ability to multitask and maintain professionalism in a fast-paced environment. Personal Attributes - Friendly and approachable demeanor. - Strong organizational skills and attention to detail. - Customer service orientation with empathy and patience. Reports To: Clinic Manager Work Location: Raghuvanahalli, Kanakapura Main Road Bengaluru. View Location Equal Opportunity Statement We are committed to diversity and inclusivity.

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