Human Resources Specialist

1 week ago

Hyderabad India Amaavi Experiences Full time

Job Description

About the Company:

At Amaavi Experiences, we craft luxury, hassle-free journeys for travelers who seek more than just a trip they seek memories for a lifetime. To keep delivering at this level, we need someone who is as passionate about efficiency, quality, and culture as we are about travel.

About the Role:

We are seeking a dynamic professional to lead CRM management, uphold quality standards, streamline processes, and strengthen our people operations. This role blends operational excellence with HR responsibilities to ensure our teams work efficiently, follow policies, and maintain a culture of high performance.

Core Responsibilities

CRM & Process Excellence

- CRM Ownership & Optimization Manage, maintain, and enhance the CRM for accuracy, usability, and reporting.
- Process Quality Audits Conduct regular checks on deliverables to ensure they meet company standards.
- Efficiency & Productivity Tracking Monitor project timelines, eliminate bottlenecks, and ensure on-time delivery.
- Performance Insights Develop actionable reports and dashboards on efficiency, quality, and output.
- Continuous Improvement Identify and implement process enhancements for better speed, accuracy, and client satisfaction.

HR & Culture

- Attendance & Leave Management Track attendance, process leave requests, and ensure compliance with work and leave policies.
- Policy Enforcement Maintain fairness and consistency in applying company policies.
- Culture Champion Foster a high-performance, accountable, and collaborative work environment.
- Employee Engagement Support initiatives that improve motivation, communication, and team alignment with company values.

Requirements

- Graduate degree; MBA (HR) preferred.
- Proven experience in CRM systems, process improvement, or operational excellence.
- Working knowledge of HR processes, attendance tracking tools, and policy enforcement.
- Proficiency with Google Sheets; familiarity with Odoo, Airtable, HubSpot, or similar platforms is a plus.
- Strong communication and interpersonal skills with the ability to influence and guide teams.
- Highly organized, disciplined, and committed to both quality and people success.

What We're Looking For

- A results-driven professional who can balance systems thinking with people management.
- A problem-solver who thrives on improving workflows and maintaining high standards.
- A culture-builder who ensures the workplace remains efficient, fair, and motivating.
- Someone confident in both data-driven decision-making and interpersonal leadership

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