Logistics Coordinator

5 days ago

India Cochin Kochi Ernakulam RentoMojo Full time

Job Description Designation: Logistics Coordinator Location- Kochi Job Summary The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations. Key Responsibilities The logistics coordinator will be responsible for coordinating and managing the logistics operations in particular locations. The key responsibilities include: Coordinating vehicle dispatch and ensuring timely delivery and pickup Monitoring vehicle movement and tracking Handling customer calls for scheduling orders and addressing queries Planning daily routes for efficient delivery Scheduling and monitoring urgent pickups Controlling vehicle costs Following up and resolving customer escalations via email Managing vehicle arrangement and maintenance Training and developing support staff Controlling in-transit damage Coordinating with the warehouse team to address errors and cancellations Alternative order planning in case of in-transit cancellation Candidate Qualifications The ideal candidate should possess the following qualifications: Good communication skills in English and Hindi Strong problem-solving abilities Flexibility to work in different shifts Ability to coordinate with third-party business partners, drivers, and customers Excellent knowledge of logistics processes and tools Proficiency in data entry Comfortable with outbound calls Strong decision-making and coordination skills with internal teams Required Skills The ideal candidate should have the following skills: Good communication in English and Local Language (Mandatory) Problem-solving ability Flexibility in working for different shifts Coordination with 3rd party business partners and handling drivers and customer calls Excellent process knowledge/tools Join Rentomojo and be part of a company that is transforming the rental industry by providing convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion for operational excellence, we invite you to apply for the Logistics Executive position and help us shape the future of rental living in India. Visit our career page here Skills: coordination skills,flexibility in working shifts,address errors and cancellations,flexibility in working for different shifts,decision-making and coordination,coordination with third-party business partners,strong decision-making skills,good communication skills,in-transit damage,good communication in english and local language,outbound calling,customer calls,daily routes,logistics processes knowledge,problem-solving abilities,knowledge of logistics processes and tools,flexibility to work in different shifts,data entry proficiency,excellent process knowledge/tools,outbound call comfort,problem-solving,handling drivers and customer calls,coordination with 3rd party business partners,problem-solving ability,communication in english and local language,customer escalations

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