▷ Only 24h Left: Store Manager
4 weeks ago
Job Description
Experience: 6+ years in retail management (luxury/fashion/footwear preferred)
Location: Bombay (on-site at Bridlen Store)
Type: Full-time
About Bridlen
Bridlen is a premium shoemaker dedicated to craftsmanship, timeless design, and honest shoemaking. Each pair is made with traditional techniques like Goodyear welting and hand-channeling, reflecting a commitment to quality and heritage. We are opening our flagship store in Bombay and are looking for an experienced Store Manager to lead operations, build a strong team, and deliver an exceptional customer experience that embodies Bridlens values.
Key Responsibilities
1.Leadership & Team Management
- Recruit, train, and mentor store staff.
- Foster a culture of excellence, accountability, and customer-first service.
- Set and track performance goals for the team.
2.Customer Experience
- Ensure every customer receives premium, personalized service.
- Resolve escalations with professionalism and empathy.
- Build long-term relationships with clients and repeat customers.
3.Sales & Growth
- Drive sales performance and consistently achieve store targets.
- Monitor KPIs and implement strategies for improvement.
- Support and execute in-store events, launches, and brand activations.
4.Operations & Inventory
- Manage daily store operations to ensure efficiency and quality.
- Oversee inventory, stock levels, and replenishments.
- Generate weekly/monthly reports on sales, customer insights, and operations.
5.Visual Merchandising & Brand Identity
- Maintain Bridlens premium retail standards in displays and presentation.
- Ensure the store reflects craftsmanship, timeless design, and attention to detail.
Requirements
- 6+ years of experience as a Store Manager, preferably in luxury/fashion/footwear.
- Proven success in leading teams and achieving sales targets.
- Strong people management, communication, and problem-solving skills.
- Passion for artisanal products, craftsmanship, and premium customer service.
- Proficiency with POS and inventory management systems.
- Fluent in English; Hindi/Marathi.
- Self-motivated, detail-oriented, and able to work in a dynamic retail setup.
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