Customer Service Representative
3 weeks ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude. Key Responsibilities Customer Interaction Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products, services, and company policies. Handle customer complaints with professionalism and empathy. Issue Resolution Identify customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems to higher support levels. Follow up with customers to ensure complete resolution. Order & Account Management Assist customers with order placement, returns, refunds, and account updates. Maintain accurate customer records in CRM systems. Documentation & Reporting Log all interactions, issues, and resolutions in the CRM. Prepare daily or weekly summaries of customer concerns and trends. Product Knowledge Stay updated on product features, updates, and company policies. Educate customers on how to use products or services effectively. Team Collaboration Work closely with sales, technical support, and operations teams. Participate in team meetings and training sessions for continuous improvement. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-centric mindset.
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Customer Service Representative
2 weeks ago
Delhi, Delhi, India KR Immigration Full time**Customer Service Representative** **Job description** **Job Title**: Customer Service Representative **Company**: KR Immigration Private Limited Company **Location**: B-29 First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1 **About the Job**: We are looking for a creative and talented **Customer Service Representative** to join...
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Customer Service Representative
1 week ago
Delhi, Delhi, India Digital Hover Private Limited Full time**Objectives** - Identify and address customer needs, with a goal of total satisfaction **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Planning the training and standardization of service delivery - Monitoring the work...
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Customer Service Representative
4 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
4 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
1 week ago
Delhi, Delhi, India Jugteshwar Hospitality & Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionJugteshwar Hospitality & Services Pvt Ltd represents a new era of luxurious hospitality in India. The company provides seamless travel experiences to both Indian and international destinations, offering a wide range of multi-branded options for comfort, reliability, luxury, and a royal experience. Renowned for its commitment to excellence,...
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Customer Service Representative
2 days ago
Jasola, Delhi, Delhi, India Denzour Nutrition Full time**Company Description** Denzour Nutrition is India's leading authentic supplement brand dedicated to making #healhtyindia by providing convenient ways to fulfill daily protein intake. We offer premium health and wellness supplements designed to help individuals achieve their fitness goals and overall well-being. Our mission is to provide the tools...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
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Customer Service Representative
2 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
4 days ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
