▷ [Urgent] Front Office Associate

2 weeks ago

Mumbai India Zolo Full time

Job Description Your role in detail: Ensure Outstanding customer experience at all times. Maintains a friendly, cheerful, and courteous demeanour. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Respond to telephone and in-person inquiries regarding reservations, hotel information,and guest concerns. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Adhere to company credit limit/floor limit policies. Allocate rooms to expected arrivals after checking the guest's preferences and special requests. Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests. Cross Check all billing instructions are correctly updated Supervise the front desk operations to ensure an optimal level of service and hospitality is provided to the guests. Performs other duties as assigned, requested, or deemed necessary by management. Ensure the Front office log book and the hotel log book are always updated and actioned upon. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD. Assist all departments in servicing the guests during high volume periods. Takes responsibility in the absence of the Duty Manager / Front office manager

  • Urgent Hiring for Front Office

    2 weeks ago

    Mumbai, India K Sera Sera Box Office Pvt Ltd Full time

    Urgent hiring For Front Office Executive/Receptionist at Andheri (W) Job description: - Greet & welcome guests as soon as they arrive at the office. Direct visitors to appropriate person & office. Answer, screen & forward incoming phone calls. Ensure reception area is tidy & presentable, with all necessary stationery material. Order front office supplies...

  • Front Office Associate

    5 days ago

    Tardeo, Mumbai, Maharashtra, India Hotel and Restaurant Full time

    **URGENT JOB OPENING** **Position: Front Office Associate** **Location -Tardeo, Haji-ali, Mumbai (Nearest Railway Station Mumbai Central )** **Salary:15-16 k in hand (18 k Gross)** **Education Qualification - BHM/DHM Fresher / Experience** **Regards** **HR Aachika** **Contact - 7303646404** Pay: ₹17,000.00 - ₹18,000.00 per month **Benefits**: -...

  • Front Office Associate

    2 days ago

    Jalandhar, India Best Western Summerlea Full time

    Job Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Associate at Best Western Summerlea in Jalandhar. The Front Office Associate will be responsible for managing receptionist duties, handling phone calls with proper etiquette, assisting with check-ins, and providing...

  • Front Office Associate

    2 weeks ago

    Udaipur, India Tripli Hotels Full time

    Job Description Company Description At Tripli Hotels, we believe hospitality is not just about providing a place to stayit's about creating experiences that feel like home. Since our journey began in 2018 with our first property in the golden sands of Jaisalmer, we've been committed to offering personalized stays with warmth, comfort, and care. Today, we...

  • Front Office Associate

    1 week ago

    Mumbai, Maharashtra, India Krishna Palace Hotel. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionKrishna Palace Hotel offers 73 well-appointed rooms, featuring two specialty restaurants: Sudama, a famous pure vegetarian restaurant, and The Flute, a fine dining multi-cuisine restaurant with a well-stocked bar. The hotel's accommodation is designed with a regal touch, providing centrally air-conditioned rooms that are spacious and...

  • Front Office Associate

    5 days ago

    Navi Mumbai, Maharashtra, India Country Inn & Suites Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    A GSA (Guest Service Associate) in the front office is responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a smooth operation of the front desk.

  • Front Office Associate

    2 days ago

    Mumbai, India Suba Group of Hotels Full time

    **Looking Front Office Associate for Hotel Suba Galaxy, Andheri (East)** Good English communication skills and Excellent Guest Relation Skills Qualification - Graduate / Hotel Management Experience - 2-5 Yrs HR - +91-XXXXXXXXXX **Salary**: ₹12,000.00 - ₹16,000.00 per month Schedule: - Rotational shift

  • Front Office Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Front Office Associate: Hotel** **Job location: - Navi Mumbai, Maharashtra** **Salary: - 15,000-25,000 Per month** **Experience: - ** **Total experience: - ** - 5 years of experience in a customer service or front desk role, preferably in the hospitality industry **Minimum experience: - ** - 1-2 years of...

  • Front Office Associate

    7 days ago

    Kemps Corner, Mumbai, Maharashtra, India The Shalimar Hotel Full time

    Immediate joiner required front office associate in the shalimar hotel grant road Post:Front office associate Salary :13k-15k Loaction :Grant road mumbai **Customer Service**:Greet and assist visitors in a friendly and professional manner. Handle inquiries and provide accurate information to clients, customers, and guests. Ensure a high level of customer...

  • Front Office Associate

    2 days ago

    Juhu, Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full time

    We are looking for front office associate for Juhu Mumbai Ramee Guest line Hotel Mumbai Salary up to 18k Food will be provided **Job Types**: Full-time, Permanent Work Location: In person