Senior Manager

About VOIS At Vodafone we re working hard to build a better future A more connected inclusive and sustainable world As a dynamic global community it s our human spirit together with technology that empowers us to achieve this We challenge and innovate in order to connect people businesses and communities across the world Delighting our customers and earning their loyalty drive us and we experiment learn fast and get it done together With us you can be truly be yourself and belong share inspiration embrace new opportunities thrive and make a real difference About VOIS India VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group local markets and partner markets to simplify and drive growth With our strategic partner Accenture we work alongside our Vodafone customers other Telco and tech companies to drive transformation meet the challenges of our industry and ensure we stay relevant and resilient This partnership is a unique industry-first model which brings together the best of in-house and 3rd party capability We work with customers across 28 countries from 10 VOIS locations Albania Egypt Hungary India Romania Spain Turkey UK Germany Ireland and with a network of teams in Czech Republic Italy Greece and Portugal VOIS BeUnrivalled CreateTheFuture About this role We are seeking a Data Centre Network Operations Specialist to join our team The role involves delivering data centre network operations and implementations for Global Data Centres to support reliable and secure hosted and collaborative services across the Vodafone Network in Europe with a focus on services hosted in managed data centres The individual will be accountable for heterogeneous DC network support including issue resolution planned actions for maintaining infrastructure uptime and break-fix actions The role also involves minimizing the impact of network changes reducing human errors by driving change processes effectively and ensuring the business impacts of critical and complex outages in Global Data Centres are minimized by identifying root causes and resolving issues promptly Job responsibilities Maintain operational KPI SLA proactively own incidents including critical or escalated ones and provide required resolution within agreed timelines Lead and execute LCME activities including migrations derive assessment task planning and align with stakeholders and management Deploy network fit for purpose understanding how services applications layers will work across the network capacity capability utilization Plan and lead network lifecycle activities including migrations specifically performing firewalls LB routing migrations and handling Cloud Network infrastructure including various CSPs - AWS Azure GCP OCI Manage relationships with stakeholders particularly operations design infrastructure and other customer teams for the implementation of planned activities Skills BE or equivalent degree in Telecommunication Information Technology or Electrical Engineering Good knowledge of Data Centre network infrastructure and network equipment operation Cisco routers and switches F5 Load Balancers Juniper Firewalls SD-WAN ACI and TCP IP routing and switching protocols Good knowledge of cloud and NFV technologies ACI OpenStack NSX Hands-on experience with Cloud Networking - Azure AWS Analytical and problem-solving skills to isolate issues quickly and provide the right solution adaptable and self-dependent 8 10 years of work experience in large data centres resolving network issues Desired vendor certifications or equivalent knowledge Cisco CCNA CCNP or CCIE Juniper JNCIA JNCIS or JNCIP Fortinet NSE and F5 BIG-IP Administrator LTM Specialist Knowledge of scripting and network automation is desired Basic understanding of Agile and DevOps way of working is desired VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves No form of discrimination is tolerated This includes but is not limited to discrimination based on race colour age veteran status gender identity gender expression sexual orientation pregnancy maternity or parental status ethnicity disability religion or belief political affiliation trade union membership nationality citizenship indigenous status medical condition HIV status neurodiversity social origin cultural background marital or civil partnership status or socio-economic background Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey