Customer Support Administrator
1 week ago
Are you ready to power the future At SolarEdge NASDAQ SEDG we re a global leader in smart energy technology with over 4 000 employees offices in 34 countries and millions of installations worldwide Our innovative solutions include solar inverters battery storage backup systems EV charging and AI-based energy management We re committed to making clean green energy the primary power source for homes businesses and beyond With the growing demand for electricity the need for smart clean energy sources is constantly rising SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment covering everything from research and development to production and customer supply Work with talented colleagues tackle exciting challenges and help create a sustainable future in an industry that s always evolving and innovating Join us and be part of a company that values creativity agility and impactful work This position requires working exclusively in night shifts US Time Zone and Voice Support Position Summary The Support Administrator is part of a team responsible for facilitating the accurate processing of cases and replacement part shipments The support admin will assist our technical support center staff by handling escalation requests in regards to shipping part numbers case processing and reimbursement inquiries They will answer and resolve incoming requests from internal SolarEdge employees and customers via phone email and escalations Location Bangalore India Duties and Responsibilities Answer customer and internal calls regarding shipment status Proactive communication to customers regarding shipping delays resolutions Follow-up on cases requiring more information from the customer Handle reimbursement inquiries escalations out of warranty Resolve shipment inquiries Create return shipping labels Coordinating with upper-level tech support colleagues on cases shipments and ensuring accuracy completion Complete part number updates determine part number accuracy Communicate between technical support center and other supporting departments Country India City Bangalore Educational qualification Any Bachelor s Undergraduate Degree 1-3 years of experience in an Administrator Processor Customer Support or similar role preferred Expert in customer service principles and practices Proficient in excel and other Microsoft applications Advanced communication skills and the ability to stay calm in every situation Excellent accuracy with data entry and typing skills Knowledge of administration and clerical processes Ability to prioritize and manage several milestones and projects efficiently Strong analytical and problem-solving skills What We Offer Optional Competitive salary and benefits package Opportunities for career growth and skill development A diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers SolarEdge recognizes its talented and diverse workforce as a key competitive advantage Our business success is a reflection of the quality and skill of our people SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance
-
Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
-
Administrator- Global Customer Support
4 hours ago
Bangalore, Karnataka, India Bruker Full timeOverview At Bruker we enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life Bruker s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular cellular and microscopic levels In close cooperation...
-
Customer Support
1 week ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...
-
Customer Support
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...
-
Commercial Administrator
2 weeks ago
Bangalore, India Coface Full timeAt Coface we make trade happen everyday Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. With 80 years of experience, Coface is a leader in the...
-
Commercial Administrator
1 week ago
bangalore, India Coface Full timeAt Coface we make trade happen everyday Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. With 80 years of experience, Coface is a leader in the credit...
-
Bangalore, Karnataka, India Bestex Research Full timeAbout BestEx Research BestEx Research is a financial technology and research firm specializing in building sophisticated execution algorithms and transaction cost modeling tools servicing multiple asset classes The firm provides high-performance algorithmic execution services to hedge funds CTAs asset managers and banks through a traditional electronic...
-
Customer Support Specialist
1 week ago
Bangalore, Karnataka, India Future role Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities To be successful in this role you should be an excellent...
-
Customer Support Administrator
2 weeks ago
Bengaluru, Karnataka, India Pinkerton Full timeOverview: **170+ Years Strong. Industry Leader. Global Impact.** At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we...
-
Sr. Salesforce Administrator
2 days ago
Bangalore, Karnataka, India ResultsCX Full timeIn this role you will Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform Customize Salesforce objects fields page layouts record types workflows validation rules and approval processes to support dynamic sales processes Manage user setup profiles permissions roles sharing rules and data access ...
