Transition Manager

ABOUT US We are Alter Domus Meaning The Other House in Latin Alter Domus is proud to be home to 85 of the top 30 asset managers in the alternatives industry and more than 5 000 professionals across 23 countries With a deep understanding of what it takes to succeed in alternatives we believe in being different Invest yourself in the alternative and join an organization where you progress on merit where you can speak openly with whoever you are speaking to and where you will be supported along whichever path you choose to take Find out more about life at Alter Domus at careers alterdomus com JOB DESCRIPTION We are looking for a motivated and detail-oriented individual to support the transition of different work streams to our smart source locations global delivery centers The ideal candidate will assist in managing transition projects ensuring effective communication and coordination among stakeholders This role is essential in helping to optimize our operational processes and contribute to cost-effective solutions This position will be reporting to the Head of Transition Key Responsibilities Manages all aspects of migration projects independently on a process-by-process basis from evaluation supporting the identification of processes for migration and planning through to operational steady state Highlight any red flag during planning phase and assisting stakeholder Responsible for process migration cost benefit FTE analysis and SLA verification in support of decision process for transition Creativity needed to reengineer processes as appropriate during transition and implementation to maximize offshore operation efficiencies Coordinating with project teams and cross functional team including not limited to Recruitment IT Risk Legal Compliance Control to ensure alignment and required approvals related to transition objectives Monitoring evaluating and reporting the progress of transitions addressing issues as they arise Communicating changes to relevant stakeholders and managing resistance effectively Provide regular updates and status reports to leadership sponsors and key collaborators on transition progress Ensure all transition activities are carried out within the defined scope schedule and budget Pro-actively identify and communicate risks co-create solutions throughout the Transition period and own Go No Go decisions Conduct post-transition reviews to identify areas for improvement As required will partner with Operations on process improvement initiatives in a post migration environment Provide Inputs and support for generating performance metrics of individual transition projects using key performance indicators KPIs such as cost timeline adherence and quality PROFILE Bachelor s degree in Business Operations or related field MBA preferred External project management certification such as Prince2 Six Sigma CAPM PMI or other project management certification Overall 8-12 years experience in Financial Services BPOs ITES Organisations Minimum 5 plus years of experience in managing projects independently Significant experience in BPO industry preferably with multi-national financial service businesses US-based IT experience helpful LEADERSHIP BEHAVIOURAL COMPETENCIES Strong Project Management skills expert in organizing planning and executing large-scale projects from start through implementation Understanding of Project Transition Management frameworks principles procedures and best practices High degree of adaptability and problem-solving skills to navigate complex and dynamic project environments Exceptional communication for cross-cultural stakeholder management Analytical mindset with expertise in data-driven decision-making KEY RELATIONSHIPS Regional Execs Business Unit Leaders and Country Executives Clients Prospective clients C-Level down to business heads Finance Legal Compliance Risk Management IT and Human Resources At Alter Domus we are committed to inclusion and feel strongly that inclusive teams drive brilliant performance We are an equal opportunity employer and recognise all facets of diversity and strive to create a psychologically safe workplace where all of our people can perform to their best WHAT WE OFFER We are committed to supporting your development advancing your career and providing benefits that matter to you Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career with resources tailored to your ambitions and resources from LinkedIn Learning Our global benefits also include Support for professional accreditations such as ACCA and study leave Flexible arrangements generous holidays birthday leave Continuous mentoring along your career progression Active sports events and social committees across our offices Support with mental physical emotional and financial support 24 7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity in every sense of the word For us this means taking action to ensure every colleague has equal opportunity valuing every voice and experience across our organisation maintaining an inclusive culture where you can bring your whole self to work and making Alter Domus a workplace where everyone feels they belong We celebrate our differences and understand that our success relies on diverse perspectives and experiences working towards shared goals and a common purpose Thanks to the work of our Group DE I Committee and network of DE I Champions we empower all of our people to be truly invested in the alternative We are committed to ensuring an inclusive recruiting and onboarding process Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you Alter Domus Privacy notice can be reviewed via Alter Domus webpage LI-HYBRID