Transition Manager

4 days ago

Hyderabad, India MOL Information Technology Full time

Perspective

Responsibility

Customer

  • Collaborate with internal and external stakeholders, during the transition lifecycle.

  • Act as a primary point of contact for customer teams during transition, ensuring transparency in communication, reporting, and issue resolution.

Financial

  • Support budget planning and cost tracking for transition-related activities, ensuring alignment with financial targets and identifying potential savings or overruns

Process and Operations

Transition Design

  • Detailed Transition approach and methodology curation for all transition phases (Interview, Knowledge Transfer, Trial, Hypercare and Go-Live)

  • Establish tollgate criteria and exit conditions for each phase (Interview KT Trial Go-Live Hypercare)

  • Define transition governance structure, escalation matrix, and communication protocols.

  • Incorporate lessons learned from previous transitions into methodology.

  • Detailed RACI covering all stakeholders Responsibilities during each phase of transition.

  • Curation of templates and trackers for each transition phases

Transition Planning

  • Detailing the schedule/ logistics/ training plan/ assessments and other planning document. at tower / process level

  • Drive alignment of transition plans with organizational strategy and business objectives

Transition Execution, program management and Reporting.

  • Track and update RAID logs (Risks, Assumptions, Issues, Dependencies) regularly.

  • Support tracking of transition deliverables, timelines, and milestone signoffs

  • Monitor progress against tollgates; escalate deviations proactively.

  • Define and implement standardized reporting cadence and templates.

  • Facilitate transition governance review meetings with stakeholders and leadership.

  • Lead structured change management initiatives including stakeholder communication, impact analysis, and adoption planning.

  • Collaborate with IT and automation teams to implement tools to enhance transition reporting.

Transition Risk & Issue Management

  • Collaborate with stakeholders to implement risk responses and prevent service disruptions.

  • Ensure business continuity and disaster recovery plans are embedded in transition and service operations.

Learning & Development

  • Mentor delivery team members on transition related concepts
  • Participate in knowledge-sharing forums and team reviews.
  • Stay updated on analytics tools, audit methodologies, and SSC operating models.
  • Develop reporting templates, process SOPs, and automation guides to enhance team capabilities.

Secondary

Responsibilities

  • Support service management pillars in Liasoning with Group companies/HQ teams
  • Champion adoption of best practices in performance, governance and service excellence.

SECTION IV: DELIVER – KEY OUTPUTS / RESULTS FROM THE ROLE

Key Performance Indicators (KPI) What are the measurable indicators for the role?

Measurable Deliverables

  • Quality and timeliness of transition phase deliverables and templates
  • Active tracking and resolution of risk and issue logs
  • Defined project reporting and post-transition scorecards
  • Increased automation adoption and measurable reduction in manual reporting efforts.
  • Tracking of transition milestones, with signed-off handovers to operations
  • Completion of transition sessions with stakeholder sign-off and documented SOPs
  • Stakeholder satisfaction scores or feedback ratings meeting predefined thresholds during and after transition

  • Transition Manager

    4 days ago

    Hyderabad, India Wipro Full time

    Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as...

  • Transition Manager

    3 weeks ago

    Hyderabad, Telangana, India Wipro Full time

    Company: Wipro Limited (BPS division)Role: Transition ManagerGrade: ManagerLocation: Pune/HyderabadCandidate criteria: Preferably from BPO/BPM background only.Experience: 10+ yearsNote: Candidates having experience in IT transitions will not be qualified for this role.Role: Manager - Transitions is a person who needs to take multiple waves / tracks of a...

  • Manager-Transitions

    4 days ago

    Hyderabad, India Cognizant Full time

    Job Summary The Manager-Transitions role requires a seasoned professional with 10 to 12 years of experience in the Life and Annuity domain. The candidate will manage transition projects ensuring seamless integration and operational efficiency. This role demands expertise in Life and Annuities Insurance with a focus on delivering high-quality outcomes while...

  • Manager Transitions

    4 days ago

    Hyderabad, India Ascensus Full time

    Position Purpose: This position is primarily responsible to perform transition/project management with strong knowledge of transition methodology and deep expertise in managing, leading, and reporting multiple transitions for financial domain/business lines. Roles & Responsibility: Looking for seasoned transition/project manager with strong knowledge of...

  • Transition Management Manager

    3 weeks ago

    Hyderabad, Telangana, India Amgen Inc Full time

    Job Descriptionupport the development and implementation of transition management and site activation including project schedules and resource allocation.- Communicate effectively with stakeholders on transition progress.- Identify potential risks, develop, and implement mitigation strategies.- Collaborate with cross-functional teams to ensure successful...

  • Manager - Transition Management

    5 days ago

    Hyderabad, Telangana, India PepsiCo Full time

    OverviewThe transitions specialist works with the transitions manager to plan and execute one or more of the migration projects This position will be responsible for successful migration of specified roles into GCC They will work across the team to ensure knowledge sharing and enabling the delivery team to be well prepared for the go live Responsibilities...

  • Transition Manager, GBS

    2 weeks ago

    Hyderabad, Telangana, India Warner Bros. Discovery Full time

    Job DescriptionJob ResponsibilitiesTransition Planning & Execution - Plan and execute WBD GBS transitions across multiple functions and global locations according to the GBS transition methodology and playbook. Create transition plans and documents to outline project expectations, scope, schedule, and budget requirements. Ensure all transition tollgates have...

  • Process Transition Manager

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, India beBeeTransition Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Description">This position involves planning and executing complex transitions across multiple functions and global locations.">Key responsibilities include creating transition plans, managing timelines, and ensuring all transition tollgates are met.">The ideal candidate will have a proven track record of leading large-scale business process transitions...

  • Senior Transition Manager

    2 weeks ago

    Hyderabad, Telangana, India beBeeTransition Full time ₹ 15,00,000 - ₹ 25,00,000

    Job DescriptionWe are seeking an experienced Transition Management Office Professional to join our team. The successful candidate will be responsible for supporting end-to-end transition solutions, customizing and sizing transition plans for various requests while following our transition framework, tools, and accelerators.The Transition Management Office...

  • 3 Days Left Transition Management

    3 weeks ago

    Hyderabad, Telangana, India Amgen Inc Full time

    Job DescriptionRoles & Responsibilities:- Effectively support the development and implementation of transition plans and site activation activities under the guidance of the Manager and Senior Manager.- Collaborate with cross-functional teams to implement transition management tasks.- Work with cross functional team to capture success measures & metrics....