E-commerce Specialist

3 weeks ago

Panchkula HR IN Captain Sams Pizza Full time

Job Summary We are seeking a detail-oriented and results-driven E-Commerce Specialist to support and optimize our online sales channels The ideal candidate will manage product listings monitor online performance coordinate promotions and ensure a seamless digital customer experience This role is key to driving growth through effective digital merchandising analytics and coordination with marketing and fulfilment teams Key Responsibilities Product Website Management 1 Manage and update product listings across eCommerce platforms e g Shopify Amazon Flipkart JioMart 2 Ensure product content is accurate engaging and SEO-optimized titles descriptions images specifications 3 Monitor inventory levels and coordinate with supply chain logistics for product availability Sales Campaign Execution 1 Support the implementation of promotional campaigns discounts and product launches 2 Coordinate with marketing teams to align campaigns across email social media and paid ads 3 Assist with merchandising strategies to increase conversions and average order value Analytics Reporting 1 Track key performance metrics traffic sales conversion bounce rate etc 2 Generate weekly monthly performance reports using tools like Google Analytics Excel or eCommerce dashboards 3 Provide actionable insights to improve product performance and user experience Customer Experience Support 1 Ensure a smooth and intuitive online shopping experience from search to checkout 2 Monitor customer reviews and questions on platforms and escalate issues when needed 3 Collaborate with customer service to address recurring pain points or product inquiries Marketplace Optimization 1 Manage seller dashboards and listings on third-party platforms e g Amazon JioMart Flipkart 2 Ensure compliance with platform guidelines and optimize listings for visibility and ranking 3 Handle order tracking returns and performance metrics within marketplace systems Job Type Full-time Pay Up to 30 000 00 per month Benefits Food provided Application Question s Please share your relevant number of years of experience as an E-commerce Specialist Work Location In person

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