Technical Lead- Servicenow Developer

4 days ago

Hyderabad Telangana, India Ameriprise Financial Full time

Develop and maintain the Salesforce and Salesforce com platform to ensure continued delivery of innovative high-quality solutions to meet business needs Acting as the liaison between various internal groups the SF Administrator will be responsible for the executing on the day-to-day configuration support maintenance and improvement of our CRM platform Experience working with Salesforce CRM platforms customizations and the ability to solve complex software problems Creating customer workflows and maintaining user roles and security Work with business partners to realize the full capability of CRM Key Responsibilities Provide day-to-day administration and support of Salesforce applications Implementation and maintenance of Salesforce customizations including configuration custom fields and objects layouts workflows process builder and validation rules Configure page layouts Reporting Snapshots Roles Profiles Permission Sets Custom Permissions FLS and Sharing Rules Partner with Salesforce developers to solution when customization is needed Research on current trends features and functionality of Salesforce com and provide recommendations when necessary to enhance efficiency and productivity Supervise and maintain the installation configuration and support of the organization s customer relationship management CRM solution Create and maintain documentation on processes policies protocols application configuration and help-related materials for users as applications are developed Manage and address production support issues Deploy changes to production Required Qualifications 7-10 years of Salesforce com admin experience Salesforce Administrator Certification Experience with Salesforce Lightning Experience with declarative automation tools - Flow Builder Process Builder etc Strong understanding of salesforce com best practices and functionality Experience with deployment and release management including use of Salesforce DX Expertise with data management transformation cleansing and de-duplication Demonstrated skill and expertise in working with cross functional teams Excellent communication skills with the ability to collaborate with multiple stakeholders Preferred Qualifications Certifications Preferred Platform App Builder Administrator 201 About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part-Time Full time Timings 2 00p-10 30p India Business Unit AWMPO AWMP S President s Office Job Family Group Technology

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