Escalation Voice Support

Urgent opening for L2 Escalation Support Executive Location: Indore (WFO) Voice process Excellent English communication skills required 6 day working 9 working hour Rotational shifts and week offs Undergraduates / Graduates with customer handling experience 1year BPO Shift: - Rotational shift **Experience**: - BPO: 1 year (required) - VOICE...

Job Description,Title: Customer Support – Voice (US Process)Location: Indore (Work from Home post-training)Employment Type: Full-timeShifts: Night Shift (US Hours)Relocate to Indore also preferWork Mode:Training Phase (4–5 weeks): Work from OfficePost Training: Work from HomeWe are hiring enthusiastic and customer-focused professionals for the role...

Dear Job Seekers, Urgent Hiring for L2 Escalation Support Executive for Flipcart process. Location: Indore M.P. (Work from office). Need to relocate to Indore. 2 weeks accommodation will be provided. Skills Requirements: Core Voice Process. Excellent English communication (NO MTI). 6 days working with rotational shifts and week offs. Under graduates or...

Job Title: Team Leader Customer Support (Voice Campaign)Department: Customer SupportLocation: IndoreEmployment Type: Full-timeShift: Night Shifts As per business requirementJob Summary:We are seeking a dynamic and experienced Team Leader to manage a voice-based customer support campaign. The ideal candidate will be responsible for leading a team of customer...

Job Description describes the responsibilities, tasks, and job duties that a Voice Process Executive performs. Some common Voice Process Jobs descriptions are: 1. An agent should communicate well with customers. 2. An agent should have the ability to handle multiple calls simultaneously. 3. An agent should be able to answer calls from different types of...

Escalation Desk Support ( Level 2) - Location: Indore - Salary: Up to ₹27,000 CTC - Experience: 1+ Year in Voice Process or Customer Handling - Eligibility: 12th Pass & Above - Work Schedule: 5 days/week, Rotational Shifts (Mostly Day Shifts) Relocation Bonus: ₹10,000 Free Accommodation: 14 Days (with Breakfast) Travel Assistance: Train Tickets...

Title: Team Lead – Inbound Voice Process (Customer Support)Location: IndoreShift: US Shift (Fixed)We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support.Key Responsibilities:Manage and lead a team of 15+ customer support executives.Monitor performance, ensure SLA adherence, and maintain...

Job Title:Senior Technical Support Engineer- Network Voice EngineerCertification :CCNA Voice/CCNP CollaborationMicrosoft Teams Voice Certification  Avaya, Genesys, or other VoIP certifications ITIL FoundationExperience:6 to 8 +yearsEducation:Bachelors degree in computer science, Telecommunications, or related field.Responsibilities:Deploy and...

Job Description Roles and Responsibilities - Handle escalated issues from other teams and resolve them efficiently. - Collaborate with internal stakeholders to resolve complex customer queries and concerns. - Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile - 1-4 years of experience in BPO/Call...

Job Description Skills: Cisco Unified Communications, SIP Protocol, Cisco Webex, Cisco Routers, Cisco Unified Communications Manager (CUCM), Avaya IP Telephony, Avaya Products, UCCX, Job Title:Senior Technical Support Engineer- Network Voice Engineer Certification - CCNA Voice/CCNP Collaboration - Microsoft Teams Voice Certification - Avaya, Genesys, or...